Xerox 90-8017-800 Datasheet download pdf (Page 114)

DocuMate 272 Scanner User’s Guide 109

Maintenance

Problem: I got the error message: PaperPort cannot

allocate enough memory to perform internal critical

operations. What do I do?

Close any other active applications so that additional memory is

available. If you click Continue, PaperPort moves the file to the

PaperPort data directory and renames the file with the prefix “bad”.

This allows you to recover the file later.

To recover the file, you can import it into PaperPort by using the

Import command in the File menu.

Problem: How do I uninstall PaperPort?

See the section “Uninstalling Your Scanner” on page 111.

Uninstalling does not delete your scanned items, and they remain

in the PaperPort Data folder.

Status Light Troubleshooting Codes

A green status light indicates the normal state of the scanner.

Normal Operation

• Blinking green: indicates the scanner is waking up from power

saving and preparing to scan.

• Steady green: indicates the scanner is ready to scan.

Error Codes

If your scanner experiences hardware problems, the status light

will blink red, and the LED flashes an “E” and the error code

number.

The table below describes the error codes.

The LED blinks back and forth

between “E” and the error code

number (such as 6).

The red light flashes the

number of times as the error

code (6 in this example).

1 2 ... 109 110 111 112 113 114 115 116 117 118 119 ... 127 128

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Xerox 90-8017-800 Datasheet Page 114