Xerox 4590 User Manual Page 374
- Page / 402
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Xerox 4590/4110 Copier/Printer System Administration Guide
9-14
9. Troubleshooting
When the IP address of a computer or a computer name is
changed, queries and chancel processes from the machine
will not be performed correctly. Switch the machine off and on
when there is no print data in the receiving buffer.
NOTE: Canceling print jobs or forcing the machine to print the
remaining jobs in the receiving buffer can be operated from the
control panel on the machine. For information, refer to the User
Guide, Chapter 2, the section entitled “Job Status.”
CentreWare Internet Services
Troubleshooting
This section describes the causes and recommended remedies
for errors that may occur while using CentreWare Internet
Services.
Symptom Remedy
CentreWare Internet
Connecting with Services is
impossible.
Is the machine working properly?
Check if the machine is powered on.
Is CentreWare Internet Service activated?
Print out the Printer Settings List to confirm.
Is the Internet address correctly entered?
Confirm the Internet address again. If the problem persists, enter
an IP address to make a connection.
Is a proxy server being used?
Depending on the proxy server, connections may not be possible.
Set the browser not to “Use proxy server” or set that particular
address not to use a proxy server.
The “Please wait” message is
displayed throughout.
Wait for a while as instructed.
If the status does not change, click the Refresh button.
If this does not have any effect, confirm the machine is working
properly.
The Refresh button is not working. Are you using a specified browser?
Refer to Network setting items for CentreWare Internet Services on
page 3-5 to confirm if your browser is supported.
Selecting the menu on the left frame
does not update the right frame
contents.
The screen display is distorted. Change the window size for the browser.
The latest information is not
displayed.
Click the Refresh button.
The Apply New Settings button does
not reflect the new settings.
Are all entered values correct?
If a value outside of the permitted range is entered, the update will
automatically be made within the range.
- Administration 1
- Table of contents 10
- 1. Overview 13
- User Interface (UI) 15
- Services and features 17
- Supported operating systems 19
- Power on/off 24
- Powering off 25
- Power Saver Mode 26
- 3. Select System Settings 27
- 4. Select System Settings 28
- 5. Select Common Settings 28
- 9. Press Save 29
- Exiting the Power Saver Mode 30
- Interface cables 31
- 3. Switch on the machine 31
- Internal Fonts 32
- 2. Configuration 35
- 3. Set the IP address 36
- 5. Select Exit 37
- Configuration on the computer 38
- Configuration procedure 38
- Configuration on the machine 39
- Microsoft Network (SMB) 40
- 2. Enable the SMB port 41
- 2. Enable the IPP port 44
- EtherTalk 46
- 2. Enable the EtherTalk port 47
- 4. Select Exit 47
- 3. Using CentreWare Internet 49
- Services 49
- 1. Start a web browser 52
- Ethernet 54
- 10.Set the DNS information 62
- 11.Set the WINS information 62
- Port 9100 68
- Enabling the ports 70
- Encrypting HTTP communication 77
- 6. Set Port Number 81
- 7. Set Connection Time-Out 81
- 4. E-mail 83
- 7. Select Exit 100
- Overview 101
- 4. Set the IP address 102
- 6. Select Exit 103
- 2. Select Setup Menu 104
- 3. Select Mailbox 105
- 5. Set a password 105
- 5. Using the Scan Service 106
- 9. Select Exit 107
- Preparations 108
- 2. Enable the SNMP port 109
- 4. Select Close 109
- 5. Set the IP address 110
- Configuring the SNMP port 111
- Configuration of the Job Flow 116
- 2. Enable the SOAP port 116
- 3. Enable the SNMP port 117
- 5. Select Close 117
- 6. Set the IP address 117
- 8. Select Exit 118
- 6. Computer Operations 119
- Network Scanner Utility2 121
- CentreWare Internet Services 122
- 4. Click OK 124
- E-mail print 127
- 3. Send the e-mail 128
- Importing scanned data 129
- 7. Click Open Mailbox 130
- 4. Click Open Mailbox 134
- 5. Click Import 134
- 5. Click Document List View 137
- 7. Click Save this link 138
- Administration 141
- Types of Authentication 142
- Local access 143
- Remote access 143
- Job flow sheet types 144
- Types of box 148
- 8. Setups 159
- System settings procedure 160
- 3. Select Confirm 161
- System Settings 163
- Setup Menu 164
- System Administrator Settings 164
- System Settings Menu List 165
- Copy Mode Settings 166
- Network Settings 168
- Print Mode Settings 169
- Scan Mode Settings 169
- E-mail Settings 170
- Mailbox Settings 170
- Stored Document Settings 170
- Entering Text 173
- Common Settings 174
- 2. Select Common Settings 174
- 3. Select the item to be set 175
- 3. Select Change Settings 175
- S, T, or the numeric 176
- 2. Select the display format 177
- 2. Select On or Off 178
- Connection Interval 179
- 2. Select Off or On 180
- Auto Power Saver 183
- Time Zone 184
- Daylight Savings 184
- 5. Select Save 186
- 2. Select Change Settings 190
- Job Type on Job Status screen 195
- Paper Tray Settings 196
- Custom Paper Name 197
- Paper Tray Attributes 198
- S,T, W, and X 199
- 2. Select an item 203
- Paper Tray Priority 205
- Paper Type Priority 206
- Auto Tray Switching 210
- 2. Select Image Quality 213
- 6. Select Close 214
- 7. Select Close 214
- Photo and Text Recognition 215
- Image Enhancement 215
- 4. Select Save 216
- Initialize Hard Disk 218
- Delete All Data 219
- Watermark 219
- Other Settings 221
- Auto Job Promotion 222
- Default Print Paper Size 224
- Paper Size Settings 224
- Millimeters/Inches 228
- Keyboard Input Restriction 228
- Operation of Up/Down Buttons 228
- 2. Select On 229
- 1. Select Data Encryption 229
- Software Download 231
- 2. Select Copy Mode Settings 232
- Paper Supply Buttons 2-5 235
- Reduce/Enlarge Buttons 3-5 236
- Stapling Buttons 4 and 5 237
- Punching Buttons 4 and 5 238
- Copy Defaults 240
- Paper Supply 242
- Reduce/Enlarge 243
- Original Type 244
- Lighten/Darken 245
- Sharpness 246
- Auto Exposure 247
- Copy Defaults items 7-19 248
- Copy Output 250
- Output Orientation 251
- Sample Set 252
- Stamp Size 254
- Date Size 256
- Page Number Style 257
- Page Number Size 259
- Tab Margin Shift 260
- Copy Control 261
- Stamp Position defaults 264
- 3. Select Save 265
- Date Position defaults 267
- Page No. Position defaults 268
- Quantity Display 269
- Original Size Defaults 270
- Reduce/Enlarge Presets 272
- 2. Select Network Settings 275
- Port Settings 276
- Protocol Settings 276
- 1. E-mail Address 277
- 2. Host Name 277
- 3. Domain Name 277
- 3. Set the setting value 278
- 4. Press Save 278
- Authentication System 279
- 5. Press Save 281
- 1. Select Other Settings 285
- 2. Select Scan Mode Settings 288
- Basic Scanning Tab 289
- Scan Defaults 290
- Scan Size Defaults 294
- Output Size Defaults 295
- 2. Select E-mail Settings 300
- 1. Select E-mail Defaults 301
- Check Mailbox 310
- Documents Retrieved By Client 310
- Delete Charge Print Documents 313
- Delete Secure Print Documents 313
- Delete Sample Print Documents 313
- Job Flow Sheets 320
- 2. Check the content 327
- 3. Press the desired button 327
- T to display the next screen 328
- 2. Select Keypad 334
- 3. Select any item 338
- 1. Select Account Limit 339
- Reset User Accounts 341
- 4. Select Yes or No 342
- User Details Setup 343
- 1. Select Failed Access Log 345
- 1. Select Receive Control 347
- 3. Select Off or On 349
- Login Setup/Auditron Mode 350
- Register an FTP user 352
- Settings 355
- Select Paper Tray Settings 359
- Paper Tray Settings screen 360
- 9. Troubleshooting 361
- When you cannot print 362
- Notes and Restrictions 363
- Configuration on the Machine 363
- Configuration on the Computer 363
- Switching Off the Power 364
- While Printing 364
- Troubleshooting 370
- Windows Server 2003 371
- Scanner Features 375
- E-Mail Features 377
- 10. Safety and Notices 379
- Disconnect device 380
- Laser safety 381
- Europe and other markets 382
- Safety standards 383
- Maintenance safety 383
- Operational safety 384
- Ozone safety 385
- In Canada (ICES-003) 386
- Certifications in Europe 387
- It’s illegal 388
- In Canada 390
- In other countries 391
- North America 392
- European union 392
- Other countries 392
- Numerics 393
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