Xerox 4590 User Manual download pdf (Page 366)

Xerox 4590/4110 Copier/Printer System Administration Guide

9-6

9. Troubleshooting

NetWare

The possible causes, check points, and remedies for problems

when using NetWare are as follows:

When you cannot print

Cause Check point Remedy

Network equipment (hubs, for

example) are not supporting

automatic frame type detection.

Check the network equipment to

see if the data link indicator of the

port where the machine is

connected is lit. Confirm if the

frame types used by the file

servers on the network are

standardized.

Set the frame type for the

machine to the same type as the

connected file server.

A problem occurred on the

network between the computer

and the machine.

Use NWADMIN on the computer

to confirm if the machine object

can be browsed.*

Replace the faulty network cable

installed between the computer

and the machine.

Job sender (user or group name)

is not specified in the user

settings for the print queue.

Use NWADMIN from a computer

to confirm that the print queue

object User information lists the

job sender (user or group name).*

• Re-transmit the print data to

the print queue whose User

information includes the job

sender (user or group name).

• Use NWADMIN from a

computer to register job

sender (user or group name)

to the User of the Print

Queue Information.*

Job transmission to the print

queue is prohibited.

Use PCONSOLE to confirm if

User can register to the queue

is set to Yes under Current

Queue Status of the Print Queue

Information.

Use PCONSOLE to set the item

to Yes.

Use NWADMIN on the computer

to confirm if the Identifier of the

print queue has the operator class

option checked.*

Use NWADMIN on a computer to

confirm if the Identifier of the print

queue has each item of the

operator class option checked.*

Job sender (user or group name)

is not specified in the user setting

for the print server.

Use NWADMIN from a computer

to confirm that the User

information for the Print Server

lists the job sender (user or group

name).*

• Re-transmit the print data to

the print queue whose User

of the Print Server

Information includes the job

sender (user or group name).

• Use NWADMIN from a

computer to register job

sender (user or group name)

to the User information of the

print server.*

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