Xerox 4590 User Manual download pdf (Page 367)

Xerox 4590/4110 Copier/Printer System Administration Guide

9-7

9. Troubleshooting

The print queue where the user

has transmitted the print data, is

not assigned to the machine.

Use NWADMIN from a computer

to check the print queue

Assignment to see if the machine

is in the printer list serviced by the

print queue.*

• Re-transmit the print data to

the print queue which is

assigned to the machine.*

• Use NWADMIN from a

computer to add the print

queue to the machine.*

Print data format and the print

environment settings on the

computer do not match.

- If the computer is running

Windows, ensure that it is set to

not output Ctrl-”D.”

The number of print queues set

for the machine exceeds the

maximum number of supported

queues on the machine.

Use NWADMIN from a computer

to check the Assignment print

queue list on the machine to see if

the desirable print queue is

assigned to the machine.*

Re-transmit the print data to the

print queue which is assigned to

the machine.*

The slave file server is not

configured. (Bindery Service

mode.)

Use PCONSOLE from a computer

to confirm if the slave file server is

registered to the Service

NetWare Server on the print

server indicated by the Print

Server Information.*

Use PCONSOLE from a computer

to register the slave file server

and propagate the configuration

parameters.

Printer types do not match. Use PCONSOLE from a computer

to confirm if the printer type is set

to parallel, port is set to LPT1, and

location is set to automatic mode

(local) under Print Server

Information/Printer/Printer xxx

Environment Configuration.*

Use PCONSOLE from a computer

to set the printer type to parallel,

port to LPT1, location to automatic

mode (local), and propagate the

configuration parameters.*

The slave file server configuration

is mismatched. (Bindery Service

mode.)

Use PCONSOLE from a computer

to confirm if the printer type is set

to Defined Elsewhere under

Print Server

Information/Printer/Printer xxx

Environment Configuration.*

If not set to Defined Elsewhere,

change to Defined Elsewhere

and propagate the configuration

parameter.*

The form number on the print data

and the form number set to the

printer do not match.

Use NWADMIN on a computer to

select the machine and confirm

that the start number of the form

in the environment setting

matches the number in the print

data.*

Use NWADMIN from a computer

to match the Start Form number

in the machine’s environment

setting to the number in the print

data.*

The level settings for the IPX

checksum do not match.

Use the “set” command from the

console screen on the file server

confirm whether the IPX

checksum is set to level 2.

Enter following command on

console screen in file server and

then set IPX checksum level 0 or

1:

set Enable IPX Checksum=x (x =

0 or 1)

Cause Check point Remedy

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