Xerox 4590 User Manual Page 11
- Page / 402
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Xerox 4590/4110 Copier/Printer System Administration Guide
ix
Table of contents
9. Troubleshooting 9-1
SMB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
When you cannot communicate with the printer. . . . . . 9-1
When you cannot print . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
You cannot delete documents from the Printer window. 9-3
Notes and Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Configuration on the Machine . . . . . . . . . . . . . . . . . . . . 9-3
Configuration on the Computer. . . . . . . . . . . . . . . . . . . 9-3
Switching Off the Power . . . . . . . . . . . . . . . . . . . . . . . . 9-4
While Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
NetWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
When you cannot print . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
When “Switch the machine off” is displayed . . . . . . . . . . . . 9-9
When the print output is not as you expected. . . . . . . . . . . 9-9
When no notification is received . . . . . . . . . . . . . . . . . . . . . 9-9
When the printing problems are not notified . . . . . . . . . 9-9
When the completion of the job is not notified . . . . . . 9-10
TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
When using Windows 95, Windows 98, or Windows Me 9-
10
When using Windows NT 4.0, Windows 2000, Windows
XP, or Windows Server 2003. . . . . . . . . . . . . . . . . . . . 9-11
Notes and Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Configuration on the Machine. . . . . . . . . . . . . . . . . . . 9-12
Configuration on the Computer. . . . . . . . . . . . . . . . . . 9-12
Switching Off the Power . . . . . . . . . . . . . . . . . . . . . . . 9-13
While Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
CentreWare Internet Services. . . . . . . . . . . . . . . . . . . . . . . . . 9-14
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
Scanner Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
Notes and Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
When retrieving documents from mailbox. . . . . . . . . . 9-15
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
Using network scan driver and Mailbox Viewer 2
simultaneously . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
When printing documents saved in the mailbox . . . . . 9-16
When using TIFF files . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Restriction on scanning capacity . . . . . . . . . . . . . . . . 9-16
Number of sheets for scanning (for Mailbox) . . . . . . . 9-16
E-Mail Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
- Administration 1
- Table of contents 10
- 1. Overview 13
- User Interface (UI) 15
- Services and features 17
- Supported operating systems 19
- Power on/off 24
- Powering off 25
- Power Saver Mode 26
- 3. Select System Settings 27
- 4. Select System Settings 28
- 5. Select Common Settings 28
- 9. Press Save 29
- Exiting the Power Saver Mode 30
- Interface cables 31
- 3. Switch on the machine 31
- Internal Fonts 32
- 2. Configuration 35
- 3. Set the IP address 36
- 5. Select Exit 37
- Configuration on the computer 38
- Configuration procedure 38
- Configuration on the machine 39
- Microsoft Network (SMB) 40
- 2. Enable the SMB port 41
- 2. Enable the IPP port 44
- EtherTalk 46
- 2. Enable the EtherTalk port 47
- 4. Select Exit 47
- 3. Using CentreWare Internet 49
- Services 49
- 1. Start a web browser 52
- Ethernet 54
- 10.Set the DNS information 62
- 11.Set the WINS information 62
- Port 9100 68
- Enabling the ports 70
- Encrypting HTTP communication 77
- 6. Set Port Number 81
- 7. Set Connection Time-Out 81
- 4. E-mail 83
- 7. Select Exit 100
- Overview 101
- 4. Set the IP address 102
- 6. Select Exit 103
- 2. Select Setup Menu 104
- 3. Select Mailbox 105
- 5. Set a password 105
- 5. Using the Scan Service 106
- 9. Select Exit 107
- Preparations 108
- 2. Enable the SNMP port 109
- 4. Select Close 109
- 5. Set the IP address 110
- Configuring the SNMP port 111
- Configuration of the Job Flow 116
- 2. Enable the SOAP port 116
- 3. Enable the SNMP port 117
- 5. Select Close 117
- 6. Set the IP address 117
- 8. Select Exit 118
- 6. Computer Operations 119
- Network Scanner Utility2 121
- CentreWare Internet Services 122
- 4. Click OK 124
- E-mail print 127
- 3. Send the e-mail 128
- Importing scanned data 129
- 7. Click Open Mailbox 130
- 4. Click Open Mailbox 134
- 5. Click Import 134
- 5. Click Document List View 137
- 7. Click Save this link 138
- Administration 141
- Types of Authentication 142
- Local access 143
- Remote access 143
- Job flow sheet types 144
- Types of box 148
- 8. Setups 159
- System settings procedure 160
- 3. Select Confirm 161
- System Settings 163
- Setup Menu 164
- System Administrator Settings 164
- System Settings Menu List 165
- Copy Mode Settings 166
- Network Settings 168
- Print Mode Settings 169
- Scan Mode Settings 169
- E-mail Settings 170
- Mailbox Settings 170
- Stored Document Settings 170
- Entering Text 173
- Common Settings 174
- 2. Select Common Settings 174
- 3. Select the item to be set 175
- 3. Select Change Settings 175
- S, T, or the numeric 176
- 2. Select the display format 177
- 2. Select On or Off 178
- Connection Interval 179
- 2. Select Off or On 180
- Auto Power Saver 183
- Time Zone 184
- Daylight Savings 184
- 5. Select Save 186
- 2. Select Change Settings 190
- Job Type on Job Status screen 195
- Paper Tray Settings 196
- Custom Paper Name 197
- Paper Tray Attributes 198
- S,T, W, and X 199
- 2. Select an item 203
- Paper Tray Priority 205
- Paper Type Priority 206
- Auto Tray Switching 210
- 2. Select Image Quality 213
- 6. Select Close 214
- 7. Select Close 214
- Photo and Text Recognition 215
- Image Enhancement 215
- 4. Select Save 216
- Initialize Hard Disk 218
- Delete All Data 219
- Watermark 219
- Other Settings 221
- Auto Job Promotion 222
- Default Print Paper Size 224
- Paper Size Settings 224
- Millimeters/Inches 228
- Keyboard Input Restriction 228
- Operation of Up/Down Buttons 228
- 2. Select On 229
- 1. Select Data Encryption 229
- Software Download 231
- 2. Select Copy Mode Settings 232
- Paper Supply Buttons 2-5 235
- Reduce/Enlarge Buttons 3-5 236
- Stapling Buttons 4 and 5 237
- Punching Buttons 4 and 5 238
- Copy Defaults 240
- Paper Supply 242
- Reduce/Enlarge 243
- Original Type 244
- Lighten/Darken 245
- Sharpness 246
- Auto Exposure 247
- Copy Defaults items 7-19 248
- Copy Output 250
- Output Orientation 251
- Sample Set 252
- Stamp Size 254
- Date Size 256
- Page Number Style 257
- Page Number Size 259
- Tab Margin Shift 260
- Copy Control 261
- Stamp Position defaults 264
- 3. Select Save 265
- Date Position defaults 267
- Page No. Position defaults 268
- Quantity Display 269
- Original Size Defaults 270
- Reduce/Enlarge Presets 272
- 2. Select Network Settings 275
- Port Settings 276
- Protocol Settings 276
- 1. E-mail Address 277
- 2. Host Name 277
- 3. Domain Name 277
- 3. Set the setting value 278
- 4. Press Save 278
- Authentication System 279
- 5. Press Save 281
- 1. Select Other Settings 285
- 2. Select Scan Mode Settings 288
- Basic Scanning Tab 289
- Scan Defaults 290
- Scan Size Defaults 294
- Output Size Defaults 295
- 2. Select E-mail Settings 300
- 1. Select E-mail Defaults 301
- Check Mailbox 310
- Documents Retrieved By Client 310
- Delete Charge Print Documents 313
- Delete Secure Print Documents 313
- Delete Sample Print Documents 313
- Job Flow Sheets 320
- 2. Check the content 327
- 3. Press the desired button 327
- T to display the next screen 328
- 2. Select Keypad 334
- 3. Select any item 338
- 1. Select Account Limit 339
- Reset User Accounts 341
- 4. Select Yes or No 342
- User Details Setup 343
- 1. Select Failed Access Log 345
- 1. Select Receive Control 347
- 3. Select Off or On 349
- Login Setup/Auditron Mode 350
- Register an FTP user 352
- Settings 355
- Select Paper Tray Settings 359
- Paper Tray Settings screen 360
- 9. Troubleshooting 361
- When you cannot print 362
- Notes and Restrictions 363
- Configuration on the Machine 363
- Configuration on the Computer 363
- Switching Off the Power 364
- While Printing 364
- Troubleshooting 370
- Windows Server 2003 371
- Scanner Features 375
- E-Mail Features 377
- 10. Safety and Notices 379
- Disconnect device 380
- Laser safety 381
- Europe and other markets 382
- Safety standards 383
- Maintenance safety 383
- Operational safety 384
- Ozone safety 385
- In Canada (ICES-003) 386
- Certifications in Europe 387
- It’s illegal 388
- In Canada 390
- In other countries 391
- North America 392
- European union 392
- Other countries 392
- Numerics 393
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