Xerox WorkCentre 3045 User's Guide Page 163
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Troubleshooting
WorkCentre 3045 Multifunction Printer 163
User Guide
Paper Jams
This section includes:
• Locating Paper Jams ..................................................................................................................................................... 163
• Minimizing Paper Jams ................................................................................................................................................ 164
• Clearing Paper Jams...................................................................................................................................................... 166
•
Troubleshooting Paper Jams ..................................................................................................................................... 171
Locating Paper Jams
WARNING: Never touch a labeled area on or near the heat roller in the fuser. You can get burned. If
a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Switch off
the printer immediately and wait 20 minutes for the fuser to cool. Try to remove the jam after the
printer has cooled. If the error persists, contact your Xerox representative.
CAUTION: Do not attempt to clear any paper jams using tools or instruments. This can permanently
damage the printer.
The following illustration shows where paper jams can occur along the paper path:
- WorkCentre 1
- Contents 3
- 4 Printing 71 4
- 5 Copying 93 5
- 6 Scanning 103 5
- 7 Faxing 125 6
- 8 Maintenance 143 6
- 9 Troubleshooting 159 7
- A Specifications 181 7
- Electrical Safety 12
- Telephone Line Cord 13
- Operational Safety 14
- Printer Supplies 15
- Maintenance Safety 16
- Printer Symbols 17
- Information 18
- Features 19
- Parts of the Printer 20
- Rear View 21
- Control Panel 21
- Control Panel Symbols 22
- Symbol Name Description 24
- System Menus 25
- Information Pages 26
- Billing Meters 26
- Admin Menu 27
- Wireless Network Setup 28
- Fax Settings 29
- Item Description 30
- System Setup 31
- Secure Settings 32
- Scan to Email 32
- USB Settings 33
- Default Settings Menu 34
- Scan Defaults 35
- Fax Defaults 35
- Print from USB Defaults 35
- Tray Settings 36
- Panel Language 36
- Energy Saver Mode 37
- Administration Features 38
- Enter or Return 39
- Locating the Serial Number 41
- Installation and Setup 43
- Connecting the Printer 46
- Resetting Wireless Settings 47
- Configuring Network Settings 52
- Setting Up the Fax Header 56
- Setting the Date and Time 59
- -08.00 59
- Installing the Software 60
- Installing the Print Driver 63
- Adding the Printer 63
- Utilities 64
- Setting Up Scanning 65
- Setting Up Scanning With USB 70
- Printing 71
- Supported Paper 72
- Paper Storage Guidelines 73
- Custom Paper Sizes 74
- Supported Types and Weights 74
- Loading Paper 75
- Selecting Printing Options 81
- Printing Envelopes 83
- Using Custom Paper Sizes 86
- Setting Up 2-Sided Printing 89
- Making Copies 94
- Adjusting Copying Options 96
- Basic Settings 97
- Image-Quality Settings 98
- Image Layout Adjustments 99
- Output Adjustments 100
- Limiting Access to Copying 101
- Copying 102
- User Guide 102
- Scanning 103
- Document Glass Guidelines 104
- • Envelopes 105
- • Books 105
- Computer 107
- Services 109
- 10. Press OK 111
- Scanning to an Email Address 112
- Scanning to an FTP Server 113
- Connected Computer 114
- Adjusting Scanning Settings 117
- Specifying the Original Size 118
- Adjusting the Sharpness 118
- Setting the Margins 118
- 2. Press OK 119
- 4. Press OK 119
- Setting the TIFF File Format 122
- 3. Press OK 123
- Limiting Access to Scanning 124
- Loading Documents for Faxing 126
- Basic Faxing 127
- Using the Fax Book 130
- Faxing to an Individual 131
- Faxing to a Group 133
- Setting the Fax Resolution 136
- Turning OnHook On or Off 136
- Sending a Delayed Fax 136
- Including a Fax Cover Page 137
- Setting Up Polling 137
- Managing Fax Functions 139
- Limiting Access to Faxing 140
- Printing Fax Reports 141
- Maintenance 143
- Cleaning the Printer 144
- Cleaning the Scanner 145
- Cleaning the Interior 147
- Adjusting the Fusing Unit 148
- Adjusting the Density 149
- Adjusting the Altitude 149
- Ordering Supplies 150
- Toner Cartridges 151
- Refreshing the Toner 152
- Cleaning the Developer 152
- Recycling Supplies 153
- Managing the Printer 154
- Moving the Printer 155
- Troubleshooting 159
- General Troubleshooting 160
- The Printer Does Not Print 161
- Probable Causes Solutions 162
- Paper Jams 163
- Minimizing Paper Jams 164
- Clearing Paper Jams 166
- Troubleshooting Paper Jams 171
- Label and Envelope Misfeeds 172
- Paper Jam Message Stays On 172
- Print-Quality Problems 173
- Symptom Solutions 175
- Getting Help 179
- More Information 180
- Specifications 181
- Available Configurations 182
- Standard Features 182
- Physical Specifications 183
- Environmental Specifications 185
- Electrical Specifications 186
- Performance Specifications 187
- Controller Specifications 188
- Regulatory Information 189
- Basic Regulations 190
- Turkey RoHS Regulation 191
- Copy Regulations 192
- Other Countries 194
- Fax Regulations 195
- European Union 197
- South Africa 197
- New Zealand 197
- Material Safety Data Sheets 199
- Recycling and Disposal 201
- All Countries 202
- North America 203
- Battery Symbol Note 205
- Battery Removal 205
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