Xerox Phaser 3300MFP User Manual Page 95
- Page / 148
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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14.18 <
Troubleshooting>
Common PostScript problems
The following situations are PS language specific and may occur when
several printer languages are being used.
Note
To receive a printed or screen-displayed message when
PostScript errors occur, open the Print Options window and click
the desired selection next to the PostScript errors section.
Problem Possible Cause Solution
PostScript file
cannot be
printed.
The PostScript
driver may not be
installed correctly.
• Install the PostScript
driver, referring to the
Software Section
.
• Print a configuration page
and verify that the PS
version is available for
printing.
• If the problem persists,
contact a service
representative.
“Limit Check
Error” message
appears.
The print job was
too complex.
You might need to reduce
the complexity of the page or
install more memory.
A PostScript
error page
prints.
The print job may
not be PostScript.
Make sure that the print job
is a PostScript job. Check to
see whether the software
application expected a setup
or PostScript header file to
be sent to the machine.
The optional
tray 2 is not
selected in the
driver.
The printer driver
has not been
configured to
recognize the
optional tray 2.
Open the PostScript driver
properties, select the Device
Settings tab, and set the
Tray2 option of the
Installable Options section
to Installed.
Common Linux problems
Problem Possible Cause and Solution
The machine does not
print
• Check if the printer driver is installed in
your system. Open Unified Driver
configurator and switch to the Printers
tab in Printers configuration window to
look at the list of available printers. Make
sure that your machine is displayed on
the list. If not, please, invoke Add new
printer wizard to set up your device.
• Check if the printer is started. Open
Printers configuration and select your
machine on the printers list. Look at the
description in the Selected printer pane.
If its status contains “(stopped)” string,
please, press the Start button. After that
normal operation of the printer should be
restored. The “stopped” status might be
activated when some problems in
printing occurred. For instance, this
could be an attempt to print document
when port is claimed by a scanning
application.
• Check if the port is not busy. Since
functional components of MFP (printer
and scanner) share the same I/O
interface (port), the situation of
simultaneous access of different
“consumer” application to the same port
is possible. To avoid possible conflicts,
only one of them at a time is allowed to
gain control over the device. The other
“consumer” will encounter “device busy”
response. You should open ports
configuration and select the port
assigned to your printer. In the Selected
port pane you can see if the port is
occupied by some other application. If
this is the case, you should wait for
completion of the current job or should
press Release port button, if you are
sure that the present owner is not
functioning properly.
• Check if your application has special
print option such as “-oraw”. If “-oraw” is
specified in the command line parameter
then remove it to print properly. For
Gimp front-end, select “print” -> “Setup
printer” and edit command line
parameter in the command item.
- 3300MFP 1
- User Guide 1
- 8. Scanning 4
- 9. Faxing 4
- 10. Fax setup 4
- 11. Using USB flash memory 4
- 13. Maintenance 5
- 14. Troubleshooting 5
- 15. Installing accessories 5
- 16. Specifications 5
- Electrical Safety Information 7
- Electrical Supply 7
- Disconnect Device 7
- Emergency Power Off 7
- Regulatory Information 9
- Illegal Copying 10
- For Fax Function 11
- OpenSSL License 12
- Original SSLeay License 13
- Environmental Compliance 14
- Others Countries 15
- EH&S Contact Information 15
- 1 Introduction 16
- Printer overview 17
- Control panel overview 18
- Finding more information 19
- Selecting a location 19
- 2 System setup 20
- Changing the display language 21
- Setting the date and time 21
- Changing the default mode 21
- Setting sounds 22
- Using the save modes 23
- Setting print job timeout 23
- 3 Software overview 24
- Printer driver features 25
- System requirements 25
- 3.3 < 26
- 4 Network setup 27
- Configuring TCP/IP 28
- Configuring EtherTalk 28
- Configuring 802.1x 28
- Setting Ethernet speed 29
- Loading originals and print 30
- Selecting print media 31
- 5.3 < 32
- 5.4 < 33
- Loading paper 34
- 5.6 < 35
- In the multi-purpose tray 36
- Selecting an output location 37
- Printing to the rear cover 38
- 6 Copying 39
- Using special copy features 40
- Poster copying 41
- ID card copying 41
- Setting copy timeout 42
- 7 Basic printing 43
- 8.2 < 45
- Scanning to a network client 46
- Scanning to Email 47
- Scanning to an FTP server 47
- Setting up Address Book 48
- Using Address Book entries 49
- Printing Address Book 50
- 9 Faxing 51
- Sending a fax automatically 52
- Sending a fax manually 52
- Receiving a fax 53
- 9.4 < 54
- Receiving faxes in memory 55
- Other ways to fax 56
- Sending a priority fax 57
- Forwarding faxes 57
- Sending a Fax from a PC 58
- Configuring PC Fax 59
- To send a PC Fax 59
- Remove a 60
- Add a new 60
- Phone entry 60
- 10 Fax setup 61
- Setting up Phone Book 62
- Speed dial numbers 63
- Group dial numbers 63
- Deleting a Phone Book entry 64
- Printing Phone Book 64
- 11 Using USB flash memory 65
- Customizing Scan to USB 66
- Backing up data 67
- Managing USB memory 67
- Viewing the USB memory status 68
- 12 Ordering supplies and 69
- 13 Maintenance 70
- Clearing memory 71
- Cleaning your machine 71
- Cleaning the scan unit 72
- Redistributing toner 73
- Replacing the print cartridge 73
- Cleaning the drum 74
- Maintenance Parts 75
- Replacing the ADF rubber pad 76
- 13.8 < 77
- 14 Troubleshooting 78
- Clearing paper jams 79
- In the optional tray 2 80
- In the paper exit area 81
- In the duplex unit area 82
- Tips for avoiding paper jams 83
- 14.7 < 84
- 14.8 < 85
- 14.9 < 86
- 14.10 < 87
- Solving other problems 88
- 14.12 < 89
- 14.13 < 90
- 14.14 < 91
- Copying problems 92
- Scanning problems 93
- Network Scan problems 93
- Fax problems 93
- Common Windows problems 94
- Common PostScript problems 95
- Common Linux problems 95
- 14.19 < 96
- Common Macintosh problems 97
- 15 Installing accessories 98
- 15.2 < 99
- 16 Specifications 100
- Facsimile specifications 101
- Software Section 104
- CONTENTS 105
- SCANNING 106
- USING YOUR PRINTER IN LINUX 106
- SHARING THE PRINTER LOCALLY 106
- USING UTILITY APPLICATIONS 106
- Installing Printer Software 108
- Next and skip to step 7 109
- Next and skip to step 9 110
- Custom Installation 111
- 3 Click Install Software 112
- Reinstalling Printer Software 113
- Removing Printer Software 114
- 2 Using SetIP 115
- Using SetIP 116
- 3 Basic Printing 117
- Printing to a file (PRN) 118
- Printer Settings 118
- Layout Tab 119
- Paper Tab 119
- Graphics Tab 120
- Extras Tab 121
- Using a Favorite Setting 122
- Using Help 122
- 4 Advanced Printing 123
- Printing Posters 124
- Printing Booklets 124
- Document 125
- Fitting Your Document to a 125
- Selected Paper Size 125
- Using Watermarks 126
- Using Overlays 127
- 5 Using Windows 128
- 6 Sharing the Printer 129
- 7 Using Utility Applications 130
- 8 Scanning 131
- Scanning 132
- Using Your Printer in 133
- Using the Unified Driver 135
- Configurator 135
- Scanners Configuration 136
- Ports Configuration 136
- Printing a Document 137
- Scanning a Document 138
- Using the Image Manager 139
- Using Your Printer with 141
- Setting Up the Printer 142
- Installable Options 143
- Printing 144
- Mac OS 10.4 145
- SOFTWARE SECTION 147
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