Xerox Phaser 3300MFP User Manual download pdf (Page 85)

14.8 <

Troubleshooting>

Global Server

Auth Failed

When there is an

authentication fail

while connecting to

the global server this

message displays.

Check the authentication

account and password.

Global Server

Comm. Error

This error message

displays when there

is a communication

error between the

global server and

the device.

• Try again.

• Contact a LDAP Server

administrator.

Global Server Not

Configured

When no global

server is configured,

this message

displays.

Check the LDAP server

configuration settings.

Global Server Not

Found

When the device is

unable to find the

Global server.

Check the LDAP server

address, The LDAP

server address is

incorrect, or the server

has failed.

Group Not

Available

You have tried to

select a group

location number

where only a single

location number can

be used, such as

when adding

locations for a

Multiple Send

operation.

Use a speed dial number

or dial a number

manually using the

number keypad.

[Incompatible] The machine has

received a fax from

which is registered

as a junk fax.

The received fax data will

be deleted.

Reconfirm junk fax setup,

see page 10.2.

Invalid Server

Address

The server address

you have entered is

invalid.

Enter the correct server

address.

Line Busy The receiving fax

machine did not

answer or the line is

already engaged.

Try again after a few

minutes.

[Line Error] Your machine

cannot connect with

the receiving fax

machine or has lost

contact because of a

problem with the

phone line.

Try again. If the problem

persists, wait an hour or

so for the line to clear

and try again.

Or, turn the ECM mode

on. See page 10.1.

Message Meaning Suggested solutions

Low Heat Error

Cycle Power

There is a problem

in the fuser unit.

Unplug the power cord

and plug it back in. If the

problem persists, please

call for service.

LSU Motor Error

Cycle Power

A problem has

occurred in the LSU

(Laser Scanning

Unit).

Unplug the power cord

and plug it back in. If the

problem persists, please

call for service.

LSU Hsync Error

Cycle Power

A problem has

occurred in the LSU

(Laser Scanning

Unit).

Unplug the power cord

and plug it back in. If the

problem persists, please

call for service.

Main Motor

Locked

There is a problem

in the main motor.

Open and then close the

front cover.

Mail Exceeds

Server Support

The mail size is

larger than the

supported size by

SMTP server.

Divide your mail or

reduce the resolution.

Memory Full The memory is full. Delete unnecessary fax

jobs and retransmit after

more memory becomes

available. Alternatively,

split the transmission into

more than one operation.

MP Tray

Paper Empty

There is no paper in

the multi-purpose

tray.

Load paper in the multi-

purpose tray. See page

5.7.

Network Error There is a problem

with the network.

Contact your network

administrator.

[No Answer] The receiving fax

machine has not

answered after

several redial

attempts.

Try again. Make sure that

the receiving machine is

operational.

Not Assigned The speed button or

speed dial number

you tried to use has

no number or email

address assigned to

it.

Enter the number or

email address manually

using the number keypad

or store the number or

address.

[No Paper]

Add Paper

The paper in the tray

has run out.

Load paper in the tray.

See page 5.5.

One Page is

Too Large

Single page data

exceeds the

configured mail size.

Reduce the resolution

and try again.

Message Meaning Suggested solutions

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