Xerox PE220 User Manual download pdf (Page 159)

9 Troubleshooting

Xerox PE220 9-1

9Troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

This chapter includes:

• Clearing Document Jams – page 9-2

• Clearing Paper Jams – page 9-4

• Clearing LCD Error Messages – page 9-8

• Solving Other Problems – page 9-12

• Common Linux Problems – page 9-23

• Common Macintosh Problems – page 9-26

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WorkCentre PE220 1
User Guide 1
1 Welcome 3
2 Getting Started 3
3 Paper Handling 3
4 Copying 4
5 Printing 4
7 Faxing 5
9 Troubleshooting 6
About This Guide 8
Getting to know your machine 9
Rear View 10
Control Panel Functions 11
Special Features 13
Customer Support 14
Safety Notes 15
Operator Accessible Areas 16
Maintenance 16
Cleaning Your Product 16
Laser Safety Information 17
Ozone Safety Information 18
Maintenance Information 18
For Consumables 19
Radio Frequency Emissions 19
Product Safety Certification 19
Regulatory Information 20
Data Coupler Information: 21
1Welcome 22
1-16 Xerox PE220 22
1 Welcome 23
Xerox PE220 1-17 23
Environmental Compliance 24
Illegal Copies 25
1-20 Xerox PE220 26
Other countries 27
European Union 28
WEEE Directive 2002/96/EC 28
2 Getting Started 29
Unpacking the machine 30
Selecting a Location 31
Clearance Space 31
2-4 Xerox PE220 32
NOTE: When inserting or 33
Loading Paper 34
Xerox PE220 2-7 35
Making Connections 36
For Users in Germany 37
For Users in France 37
2-10 Xerox PE220 38
Switching On the Machine 39
Installing Printer Software 40
Printer Driver Features 41
Setting the Machine ID 42
Xerox PE220 2-15 43
Setting the Date and Time 44
Changing the Clock Mode 45
Setting Sounds 46
Speaker Volume 47
Using the Save Modes 48
3Paper Handling 49
Selecting Print Materials 50
Xerox PE220 3-3 51
3-4 Xerox PE220 52
Copy Output Tray 54
4Copying 55
Making Copies 56
Xerox PE220 4-3 57
4-4 Xerox PE220 58
Selecting Copy Options 59
Reduce/Enlarge 60
Copy Quantity 60
Special Copy Features 61
Collation Copying 62
Auto Fit Copying 62
ID Card Copying 62
Xerox PE220 4-9 63
4-10 Xerox PE220 64
Copy Setup 65
4-12 Xerox PE220 66
5-4 Xerox PE220 70
Xerox PE220 5-5 71
5-6 Xerox PE220 72
Xerox PE220 5-7 73
Basic Printing 74
Printer Settings 75
Layout Tab 76
Paper Tab 76
Xerox PE220 5-11 77
Enter the custom name 77
Enter the paper size 77
Graphics Tab 78
Xerox PE220 5-13 79
Other Features Tab 80
About Tab 80
Printer Tab 81
Using a Favorite Setting 81
Using Help 82
Advanced Printing 83
Printing Posters 84
Xerox PE220 5-19 85
0.15 inches 85
Using Watermarks 86
Creating a Watermark 87
Editing a Watermark 88
Deleting a Watermark 88
Using Overlays 89
Using a Page Overlay 90
Deleting a Page Overlay 91
Sharing the Printer Locally 92
Using ControlCentre 93
1. Start your Windows 94
The Scan Settings Tab 95
The Firmware Update Tab 96
Using Your Printer in Linux 97
Installing the MFP Driver 98
Uninstalling the MFP Driver 99
Using the MFP Configurator 100
Printers Configuration 101
Classes Tab 102
Scanners Configuration 103
MFP Ports Configuration 103
1. Open the MFP Configurator 104
Printing a Document 105
Printing Files 106
Scanning a Document 107
5Printing 108
5-42 Xerox PE220 108
Drag the pointer to set the 108
Using the Image Editor 109
5-44 Xerox PE220 110
Tools Function 110
Install the Printer driver 111
5-46 Xerox PE220 112
Setting Up the Printer 113
Printing 113
Changing Printer Settings 114
Printer Features Setting 115
Scanning 116
6Scanning 117
Scanning Basics 118
6 Scanning 119
Xerox PE220 6-3 119
Scanning Using the WIA Driver 120
7Faxing 121
Setting Up the Fax System 122
Receiving Manually Using an 123
Option Description 123
Sending a Fax 125
7-6 Xerox PE220 126
Sending a Fax Automatically 127
Sending a Fax Manually 128
Redialing the Last Number 128
Confirming Transmission 129
Automatic Redialing 129
Receiving a Fax 130
Xerox PE220 7-11 131
7-12 Xerox PE220 132
Receiving Faxes in the Memory 133
Automatic Dialing 134
Group Dialing 135
Editing Group Dial Numbers 136
(Multi-address Transmission) 137
Printing a Phonebook List 138
Other Ways to Fax 139
Sending a Delayed Fax 140
Sending a Priority Fax 141
7-22 Xerox PE220 142
Canceling a Scheduled Fax 143
Additional Features 144
Printing Reports 145
Junk Fax Number List 146
Multi-communication Report 146
Power Failure Report 146
Printing a Report 146
Using Advanced Fax Settings 147
8Maintenance 149
Clearing the Memory 150
Cleaning Your Machine 151
8 Maintenance 152
8-4 Xerox PE220 152
Cleaning the Scan Unit 153
Expected Cartridge Life 154
NOTE: If toner gets on your 155
Cleaning the Drum 156
Replacing the ADF Rubber Pad 158
9Troubleshooting 159
Clearing Document Jams 160
Exit Misfeed 161
Clearing Paper Jams 162
In the Manual Tray 163
In the Paper Exit Area 164
Tips for Avoiding Paper Jams 165
Clearing LCD Error Messages 166
ECM Mode (Error Correction 167
Mode) on page 7-28 167
Solving Other Problems 170
Printing Problems 171
Printing chapter on page 5-1 172
Toner on page 8-6 173
Printing Quality Problems 174
Copying Problems 178
Scanning Problems 179
Fax Problems 179
Cartridge on page 8-7 180
Condition Suggested solutions 180
Common Linux Problems 181
Common Macintosh Problems 184
10 Specifications 185
General Specifications 186
Item Description 187
Printer Specifications 188
Facsimile Specifications 189
Paper Specifications 190
Supported Sizes of Paper 191
Guidelines for Using Paper 192
Paper Output Capacity 193
Paper Storage Environment 193
Envelopes 194
Envelope Margins 195
Envelope Storage 195
Incorrect 195
Transparencies 196

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Xerox PE220 User Manual Page 159

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