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- TROUBLESHOOTING
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Installation
Troubleshooting
magicolor 6100 DeskLaser User's Guide6-14
Installation Troubleshooting
If you’ve followed all of the instructions in this chapter and still have problems you
can’t solve, see the
Service & Support Guide
for information on getting help.
Status and Service Messages
Status and service messages are displayed in the control panel message window.
They provide information about your printer and help you locate many problems. See
“Clear Care,” under the “Configuration Menu” heading of chapter 1 for information
about clearing service messages from the message window.
If you see this... It’s probably because... Do this...
Colors aren’t registering
properly.
The OPC belt cartridge is
not pushed all the way in.
Repeat the steps in “Installing the OPC
Belt Cartridge” of the
Installation Guide
.
CHECK WASTE TONER
message appears in the
message window.
The waste toner pack isn’t
properly installed.
Make sure it sits loosely in its
compartment and that the top of the pack
is not wedged under the top of the
compartment.
Printouts seem faded on
one side of the page.
The printer is not on a level
enough surface.
Level the printer surface. The slant of the
surface holding the printer should not
exceed 1.5° after the printer is placed on
it (for example, a round pencil laid on the
surface shouldn’t roll in any direction).
The colors look
drastically wrong.
The toner cartridges are
not correctly installed.
Check the toner cartridge installation.
Refer to “Installing the Toner Cartridges”
of the
Installation Guide
.
The startup page comes
out skewed.
The transfer unit was
jarred open during the
installation and needs to
be closed.
Refer to the steps in “Cleaning the
Transfer Unit” on page 6-30 for
information on opening and closing the
transfer unit.
- DeskLaser 1
- User’s Guide 1
- Trademarks 2
- Proprietary Statement 2
- Copyright Notice 2
- Contents 3
- 4 Advanced Printer Operations 5
- 5 Options 6
- 7 Repacking the Printer 8
- A Technical Specifications 8
- B Notices 9
- C Documentation on CD-ROM 9
- About Your Printer 11
- Introduction 12
- Typographic Conventions 13
- Printer Components 14
- Control Panel 15
- Control Panel Keys 16
- Configuration Menu 17
- Language 18
- Sample Page 18
- Calibration Page 18
- Error Recovery 19
- Energy Saver 19
- Print Density 20
- Chain Inputbins 20
- IP (Internet) Address 21
- HW (Hardware) Address 21
- Subnet Mask 22
- Connection Timeout 22
- Ethernet Speed 23
- Default Router 23
- NMSx Community Name 24
- NMSx Address 24
- NMSx Access 25
- Printer Driver 27
- Configuration 27
- Selecting the Crown Port 28
- 32-bit SuperDriver Setup 33
- Configuring Paper Options 34
- Paper Size 35
- Reverse Page Order 36
- Orientation 36
- Paper Source 37
- Different Paper for 1st Page 37
- 1st Page 38
- Paper Graphic 38
- Duplex/Booklet 38
- Media Type 39
- Default Button 39
- N-up (Number-up) 41
- Detail of N-up Button 41
- N-up Style Buttons 42
- Border Line 42
- Watermark 42
- First Page Only Button 43
- In Background 43
- Edit Watermark Button 44
- Editing an Existing Watermark 44
- Adding a New Watermark 45
- Deleting a Watermark 45
- Watermark Graphic 46
- Configuring Image Options 47
- Color Match 48
- Composite Black 48
- Resolution 49
- Fine Mode 49
- Detail Button 49
- Graphics Window Image 50
- Configuring Device Options 51
- Sharing the Printer 52
- Using the Crown Print Monitor 53
- Everyday Operations and 55
- Printer Care 55
- Media Sizes 57
- Loading the Media Cassette 58
- Load the Cassette 59
- Using Media Other Than Paper 61
- Using Glossy Stock 63
- Using Labels 64
- Using Thick Stock 65
- Using Transfer Media 65
- Using Transparencies 66
- Imageable Areas 68
- Imageable Area 69
- Using Toner Cartridges 71
- Refilled Toner Cartridges 72
- Ordering Toner Cartridges 72
- Replacing a Toner Cartridge 73
- 029amati.eps 75
- Metal contact 77
- Replacing the Cleaning Roller 79
- Cleaning roller 80
- Replacing the Ozone Filter 82
- Handling the Printer 82
- Cleaning the Printer 84
- Duplex unit rear cover 85
- Duplex unit paper guide 85
- Registration 86
- Transfer roller 86
- Lock lever 86
- Wire inside 87
- Cleaning the Laser Lens 89
- Paper exit rollers 91
- Maintenance Schedule 93
- Replacement Schedule 95
- Advanced Printer 97
- Operations 97
- High-Resolution Printing 98
- Parallel Port 99
- Cassette Chaining 100
- Duplex (2-Sided) Printing 101
- Printing Sample Pages 101
- Updating System Software 103
- What's Next? 104
- In This Chapter . . 105
- Additional Media Handling 106
- Lower Feeder Unit (LFU) 107
- Unpacking the LFU 108
- Installing the LFU 108
- Positioning pins 109
- Metal coupler (open position) 109
- Access cover 110
- 098mati.eps 111
- Rotation slot and pin 113
- Duplex Unit 114
- Thumbscrews 116
- Dual In-Line Memory Modules 117
- Printer Cabinet 120
- What’s Next? 120
- Printer Jams and 121
- Troubleshooting 121
- Introduction 123
- Automatic Jam Recovery 123
- Preventing Media Jams 123
- Understanding the Media Path 125
- With Optional Duplex Unit 126
- Media Jam Status Messages 127
- Removing Media Jams 127
- Misfeed Jams 128
- Be careful not to touch the 130
- Duplex Unit Jams 131
- Other Jams 133
- Installation Troubleshooting 134
- Status and Service Messages 134
- Status Messages 135
- Status and Service 136
- Messages 136
- Service Messages 139
- ipaddress 141
- Printer Problem Checklist 143
- OPC Belt Cartridge Problems 144
- Control Panel Problems 144
- Output Problems 145
- Duplex Unit Problems 146
- Print Quality Problems 147
- Image Defects 148
- Specific 149
- Insufficient Gloss or Fusing 150
- Missing Image at Edge 151
- Spotting 152
- Too Dark 152
- Too Light 153
- Uneven Print Density 154
- Vertical Streaking 154
- Placing a Service Call 155
- Repacking the Printer 157
- Storing the Printer 158
- Relocating the Printer 159
- Remove the Toner Cartridges 161
- Prepare the Fuser Unit 161
- Lock levers 163
- Front of printer 163
- Tension release levers 164
- Waste toner 164
- Remove the Duplex Unit 165
- 103mati.eps 167
- Repack the Printer 169
- Checklist 169
- Repacking 170
- Strapping/Buckling 170
- Technical Specifications 173
- Requirements 174
- Power Requirements 175
- Energy Star Compliance 177
- Year 2000 (Y2K) Compliance 177
- Recommended PC Configuration 177
- Print Speed—Simplex 178
- Print Speed—Duplex 179
- General 179
- Consumable Life Expectancies 180
- Controller 181
- Electrical 182
- Environmental 183
- Physical 184
- Print Media 185
- PC Cable Pinouts 187
- Ethernet 188
- Regulatory 189
- Warranty Considerations 190
- In This Appendix . . 191
- Manual Notice 192
- FCC Compliance Statement 192
- Canadian Users Notice 193
- Laser Safety 193
- International Notices 194
- Documentation on 195
- Viewing Manuals on the CD-ROM 196
- Using Adobe Acrobat Reader 196
- About Adobe Acrobat Reader 197
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