Xerox Phaser 6022 User Manual Page 103
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
Xerox
®
Phaser
®
6022 Printer 103
User Guide
Paper Jams
This section includes:
• Minimizing Paper Jams .................................................................................................................................................... 103
• Locating Paper Jams ......................................................................................................................................................... 104
• Clearing Paper Jams ......................................................................................................................................................... 105
• Troubleshooting Paper Jams ......................................................................................................................................... 108
• Print-Quality Problems ..................................................................................................................................................... 110
Minimizing Paper Jams
The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper
types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper
path.
The following can cause paper jams:
• Selecting the incorrect paper type in the print driver.
• Using damaged paper.
• Using unsupported paper.
• Loading paper incorrectly.
• Overfilling the tray.
• Adjusting the paper guides improperly.
Most jams can be prevented by following a simple set of rules:
• Use only supported paper. For details, see Supported Paper on page 60.
• Follow proper paper handling and loading techniques.
• Always use clean, undamaged paper.
• Avoid paper that is curled, torn, moist, creased, or folded.
• To separate the sheets before loading into the tray, fan the paper.
• Observe the paper tray fill line; never overfill the tray.
• Adjust the paper guides in all trays after inserting the paper. A guide that is not properly adjusted
can cause poor print quality, misfeeds, skewed prints, and printer damage.
• After loading the trays, select the correct paper type and size on the control panel.
• When printing, select the correct type and size in the print driver.
• Store paper in a dry location.
• Use only Xerox paper and transparencies designed for the printer.
- Contents 3
- 4 Paper and Media 59 4
- 5 Printing 71 5
- 6 Maintenance 81 5
- 7 Troubleshooting 99 5
- A Specifications 117 6
- Notices and Safety 10
- Electrical Safety 11
- Power Cord 12
- Emergency Turn Off 12
- Operational Safety 13
- Printer Supplies 14
- Maintenance Safety 15
- Printer Symbols 16
- Features 19
- Parts of the Printer 20
- Rear View 21
- Control Panel 21
- Item Name Description 22
- Power Saver Mode 23
- Information Pages 24
- Administrative Features 25
- Meter Readings 26
- More Information 27
- Installation and Setup 29
- Connecting the Printer 32
- Connecting to Wi-Fi Direct 35
- Configuring AirPrint 36
- Google Cloud Print 37
- Installing the Software 38
- Installing the Print Driver 40
- Adding the Printer 41
- Configuring Network Settings 42
- Internet Services 48
- Resetting the Printer 49
- Configuring System Settings 50
- Configuring Secure Settings 51
- Configuring the Job Timeout 52
- CentreWare Internet Services 53
- Configuring IPsec Settings 54
- Configuring SSL Settings 56
- Managing Certificates 57
- Enabling HTTPS Communication 58
- Paper and Media 59
- Supported Paper 60
- Paper Storage Guidelines 61
- Supported Custom Paper Sizes 62
- Loading Paper 63
- Printing on Special Paper 67
- Printing on Glossy Cardstock 69
- Printing 71
- Selecting Printing Options 72
- Macintosh Printing Options 74
- Mobile Printing Options 75
- Before You Begin 76
- Using Custom Paper Sizes 77
- Setting Up 2-Sided Printing 80
- Maintenance 81
- Cleaning the Printer 82
- Cleaning the Exterior 83
- Cleaning the Interior 83
- 4. Close the rear cover 87
- Color Registration 88
- Adjusting Paper Type 89
- Adjusting the Fuser 90
- Adjusting the Altitude 90
- Ordering Supplies 91
- Toner Cartridges 92
- Recycling Supplies 93
- Managing the Printer 94
- Moving the Printer 96
- After moving the printer: 97
- Troubleshooting 99
- General Troubleshooting 100
- The Printer Does Not Print 101
- Printing Takes Too Long 102
- Paper Jams 103
- Locating Paper Jams 104
- Clearing Paper Jams 105
- Troubleshooting Paper Jams 108
- Paper Jam Message Stays On 109
- Label and Envelope Misfeeds 109
- Print-Quality Problems 110
- Symptom Cause Solution 112
- Getting Help 115
- Standard Features 118
- Physical Specifications 119
- Environmental Specifications 120
- Electrical Specifications 121
- Performance Specifications 122
- Controller Specifications 123
- Regulatory Information 125
- Basic Regulations 126
- European Union 127
- Information 127
- Paper Types 128
- ENERGY STAR 128
- Germany 129
- Turkey RoHS Regulation 129
- Material Safety Data Sheets 131
- This appendix includes: 133
- All Countries 134
- North America 135
- Battery Symbol Note 137
- Battery Removal 137
- Other Countries 138
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