Xerox Phaser 3260 User Manual Page 131
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Common Problems
Xerox® Phaser® 3052/3260
User Guide
139
Printing Problems
Condition Possible Cause Suggested Solutions
The machine does not print. The machine is not receiving
power.
• Check the power cord connections.
• Check the power switch and the
power source.
The machine is not selected as
the default printer.
• On your PC, select your machine as
your default printer in Windows.
Check the machine for the following:
• The front door is not closed. Close the front door.
• Paper is jammed. Clear the paper jam. (See Avoiding Paper Jams.)
• No paper is loaded. Load paper.
• The output tray is full. Remove the prints from the output tray and the
machine will resume printing.
• The toner cartridge is not installed. Install the toner cartridge.
If a system error occurs, contact your service representative.
The connection cable between
the computer and the machine
is not connected properly.
• Turn off the printer. Disconnect the
machine cable and reconnect it. Turn
the printer on.
The connection cable between
the computer and the machine
is defective.
• If possible, attach the cable to
another computer that is working
properly and print a job. You can also
try using a different machine cable.
The port setting is incorrect. • Check the Windows printer setting to
make sure that the print job is sent
to the correct port. If the computer
has more than one port, make sure
that the machine is attached to the
correct one.
The machine may be
configured incorrectly.
• Check the printer driver options to
ensure that all of the print settings
are correct. (See Print Procedure.)
The printer driver may be
installed incorrectly.
• Reinstall the printer software. (See
Installation and Setup.)
The machine is malfunctioning. • Check the machine status light on
the control panel to see if the
machine is indicating a major error.
Contact a service representative.
•
A print job is extremely slow. The job may be very complex. • Reduce the complexity of the page
or try adjusting the print quality
settings.
- July 2014 1
- Contents 3
- 3 Paper and Media 4
- 5Security 5
- 6 Maintenance 6
- 7 Troubleshooting 6
- 8 Specifications 6
- 10 Regulatory 7
- 11 Recycling and Disposal 7
- Getting Started 9
- Machine Overview 10
- Rear View 11
- Product Configurations 12
- Control Panel 13
- Number Button Description 14
- Powering On the Machine 15
- Software 16
- Information Pages 17
- CentreWare 18
- Internet Services 18
- More Information 19
- Installation and Setup 21
- Wireless Connectivity 22
- CentreWare 23
- CentreWare® Internet Services 24
- Configuring Wi-Fi Direct 26
- Adjusting the Altitude 27
- Network Installation: TCP/IP 28
- Tes t Access 30
- Network Installation: Unix 31
- Solaris 9 and later 33
- Information Checklist 34
- Procedure 34
- Network Installation: Linux 36
- Linux LPR via PrintTool 37
- Linux LPRng 38
- Dynamic Addressing 39
- Printer Drivers 40
- Windows Drivers 41
- Networked Printer 42
- Custom Installation 43
- Wireless Printer 43
- Wireless Setting Program 45
- Uninstalling a Windows Driver 46
- Macintosh Drivers 47
- Uninstalling Macintosh Driver 48
- Linux Drivers 49
- Unix Drivers 50
- Sharing Your Machine Locally 52
- Macintosh 53
- Windows Printing 54
- Install Printer Driver 55
- Bi-Directional Support 58
- AirPrint 59
- Google Cloud Print 60
- Paper and Media 61
- Loading Paper 62
- Using the Manual Feed Slot 63
- Loading the Manual Feed Slot 64
- Envelope Mode 64
- Media Types 68
- Media Output Locations 70
- Using the Rear Cover 71
- Printing Using Windows 74
- Printer Status 75
- Basic Tab 76
- Paper Tab 77
- Graphics Tab 78
- Advanced Tab 78
- Watermark 79
- Output Options 80
- Earth Smart Tab 81
- Xerox Tab 82
- Printing Using Macintosh 84
- Using AirPrint 86
- Using Google Cloud Print 86
- Printing Using Linux 87
- Printing Using Unix 89
- Margins Tab 90
- Printer-Specific Settings Tab 90
- Security 91
- Security at Xerox 92
- Security Settings 92
- Feature Management 93
- Restart Device 93
- Install Root Certificate 97
- Enable Secure Connection 97
- Edit or Delete a Certificate 98
- ® Phaser® 3052/3260 100
- Enable IP Sec 102
- IP Filtering 103
- Enable MAC Filtering 104
- 802.1X Authentication 105
- Maintenance 107
- Consumables 108
- From the Printer 109
- ® Phaser® 3052 / 3260 110
- General Care 111
- Replacing the Toner Cartridge 112
- Replacing the Drum Cartridge 113
- Recycling Consumables 114
- Cleaning the Machine 115
- Moving the Machine 117
- Software Update 118
- Troubleshooting 121
- Overview 122
- Avoiding Paper Jams 123
- Avoiding Paper Curl 124
- Clearing Paper Jams 125
- Manual Feed Slot Jams 127
- Duplex and Exit Area Jams 128
- Xerox® Phaser® 3052/3260 129
- User Guide 129
- Common Problems 130
- Printing Problems 131
- Print Quality Problems 133
- Condition Suggested Solutions 134
- Common PostScript Problems 137
- Common Windows Problems 138
- Common Macintosh Problems 138
- Common Linux Problems 139
- Further Assistance 140
- Specifications 141
- Machine Specifications 142
- Print Specifications 143
- Media Specifications 144
- Network Environment 145
- System Requirements 146
- Electrical Specifications 148
- Environmental Specifications 149
- Xerox® Phaser® 3052/3060 151
- Electrical Safety 152
- Emergency Turn Off 153
- Laser Safety 153
- Operational Safety 154
- Printer Supplies 155
- Maintenance Safety 156
- Symbol Description 157
- Information 158
- Regulatory 159
- Basic Regulations 160
- European Union 161
- Blue Angel 163
- Blendschutz 163
- Larmemission 163
- Importeur 163
- Turkey RoHS Regulation 164
- Material Safety Data 165
- Recycling and Disposal 167
- All Countries 168
- North America 169
- Battery Symbol Note 171
- Battery Removal 171
- Other Countries 172
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