Print Server version 6.0June 2007Xerox FreeFlow® Print ServerSystem Guide701P28800
viii System GuideIntroductionConventionsThis guide includes the following conventions:• Angle brackets - Variable information that is displayed on you
7-6 System GuideBackup and RestoreConfiguration Backup and RestoreWhat is the basic purpose of Configuration Backup and Restore?The basic purpose of C
System Guide 7-7Backup and RestoreSystem Backup TroubleshootingActivity loggingThe file backup.log is used to record backup activities. It is saved in
7-8 System GuideBackup and Restore
System Guide 8-1Troubleshooting8 TroubleshootingThis section covers the various faults that you may encounter in using the Xerox FreeFlow Print Server
8-2 System GuideTroubleshootingDeclared faultsDeclared faults that you may encounter on your system are categorized as printer faults or job faults.Pr
System Guide 8-3TroubleshootingUndeclared faultsThe following list describes possible undeclared faults that you may encounter:• Client Problems: Clie
8-4 System GuideTroubleshootingSNMP problemsIf there is no response from the agent to the browser, one or all of the following steps can be taken:1. L
System Guide 8-5TroubleshootingMacintosh problemsA job is submitted from a Macintosh client and the printer queues cannot be viewed.If the Macintosh c
8-6 System GuideTroubleshooting3. If the above files do not exist, set the XAPPLRESDIR environment variable by entering the following:setenv XAPPLRESD
System Guide 8-7Troubleshooting1. Retrieve the error page if one was printed.2. Submit the job to a draft PostScript printer if one is available to de
System Guide 1-1System Administration1 System AdministrationThis section discusses fonts and font resources and caveats on certain system preferences
8-8 System GuideTroubleshootingJob flow problemsIf a job is submitted to a printer but does not print, this is a job flow problem.Determine the status
System Guide 8-9TroubleshootingJob integrity problemsIf the job does not print as expected (missing pages, missing data, incorrect page orientation, i
8-10 System GuideTroubleshootingPostScript problemsThe following questions may be helpful to ask when trying to isolate a PostScript problem:• What pr
System Guide 8-11TroubleshootingPDF problemsThe following questions may be helpful to ask when trying to isolate a PDF problem:• Was the PDF created f
8-12 System GuideTroubleshootingRestore passwordTo restore the default password if an operator or system administrator forgets the system password, pe
System Guide 8-13TroubleshootingRestart Xerox FreeFlow Print Server software without rebootingIf [Exit] is accidentally selected from the Xerox softwa
8-14 System GuideTroubleshootingProblems when saving a jobIf a job was submitted from a client with a save destination, but is not saved, perform the
System Guide 8-15Troubleshootingstatus_logThe status_log contains information about the attributes of a job once it has been accepted and tracked by t
8-16 System GuideTroubleshootingLP/LPR and the ASCII job ticketsThe following procedure is used to verify that the attributes and options are correct:
System Guide 8-17Troubleshooting14. Select the <Ctrl> and <d> keys on your keyboard at the same time to complete the boot.NOTE: This proce
1-2 System GuideSystem AdministrationServer controller to be customized with special fonts, such as logos, or other special font applications as neede
8-18 System GuideTroubleshootingConfiguring XJDC/UnixThe configuration file, CONFIG.TXT found in the directory /opt/XRXnps/bin/, contains default para
System Guide 8-19Troubleshooting• JSL source files can be edited using the textedit command or UNIX vi command. The textedit utility is available with
8-20 System GuideTroubleshooting Ejecting a CD/DVD on a Print Server station If pressing the eject button on the front of the CD/DVD-ROM drive does no
System Guide 9-1Hints and Tips9 Hints and TipsThis section describes methods for handling workstation issues, optimizing job performance, and enhancin
9-2 System GuideHints and TipsColor job processing efficienciesThe time required to process a job can depend primarily on four variables: • Time for a
System Guide 9-3Hints and TipsJob submission hintsThere are a number of ways to analyze the nature of the job being submitted to optimize performance
9-4 System GuideHints and TipsEthernetTo keep the network from becoming over loaded with jobs when several clients are simultaneously submitting and p
System Guide 9-5Hints and TipsJob submission orderJob submission order can impact performance. It is suggested that a job with many pages to be RIPped
9-6 System GuideHints and TipsServer can compose 2 variable data objects of 2 inches by 2 inches and 300 dots/inch resolution about 10-20 times faster
System Guide 9-7Hints and TipsJob printing hintsThe DC 6060 print engine cycles down on certain operations such as on tray/bank switches or between jo
System Guide 1-3System Administrationtypefaces that make up the LaserWriter IINTX basic font set, plus additional Type 1 fonts supplied by Xerox.Table
9-8 System GuideHints and TipsPCI channel interface PWB trace capture Load the PCI Channel Interface PWB Trace command when software is installed and
System Guide 9-9Hints and TipsCommand Line UtilitiesUtility Change Description Focus/opt/XRXnps/bin/setascii decomposer Forced ASCII files through des
9-10 System GuideHints and Tips/opt/XRXnps/bin/setVPSoption On the socket gateway mainframe echo commands are stripped by default. If non VPS streamin
System Guide 9-11Hints and Tips/opt/XRXnps/bin/setobjectonwhitetagging Enables/Disables tagging of stroke objects on a white background.Color/opt/XRXn
9-12 System GuideHints and Tips
1-4 System GuideSystem AdministrationHelvetica Helvetica Black, Black Oblique, Bold, Bold Oblique, Oblique, Light, Light Oblique, Condensed, Condensed
System Guide 1-5System AdministrationThe fonts listed in Table 1-2: “Optional, Licensed Kanj Fonts” are resident only if they have a valid license.Tim
1-6 System GuideSystem AdministrationPCL resident fontsThere are three types of PCL 5e resident fonts that are permanently loaded at the Xerox FreeFlo
System Guide 1-7System AdministrationNon-resident fontsThere may be many fonts available in your application that are not resident at the Xerox FreeFl
1-8 System GuideSystem AdministrationNOTE: Refer to your application documentation for more information on downloading fonts in your document.If you a
System Guide 1-9System AdministrationFont resourcesAdditional information on fonts can be found in:• Xerox FreeFlow® Print Server Using LCDS Print Des
Xerox CorporationGlobal Knowledge & Language Services800 Phillips Road Bldg. 845-17SWebster, NY 14580Copyright © 2007 Xerox Corporation. All right
1-10 System GuideSystem Administration
System Guide 2-1Job submission2 Job submissionThis section addresses printer drivers, hot folder and multiple job submission, Remote Print Server, and
2-2 System GuideJob submission7. Select the appropriate driver information from the Drivers list.There may be a recommended check marked driver listed
System Guide 2-3Job submissionInstalling the print driversFrom the CentreWare printer drivers CDInsert the CD into the disc drive. Installation instru
2-4 System GuideJob submissionWorkflow example1. The user enables “hot folder” for the queue on FreeFlow Print Server GUI. For example, the user enabl
System Guide 2-5Job submissionCaveats• The Hot Folder feature may not be available on Mac OS 9 since Mac OS 9 does not support SAMBA.• There is no aut
2-6 System GuideJob submissionJDF support via the Hot Folder featureThe Job Definition Format (JDF) is a job ticket and workflow specification languag
System Guide 2-7Job submissionUpdates and Outputs JDF Job Tickets: After each job submission to the FreeFlow Print Server, JDF Gateway updates and out
2-8 System GuideJob submissionJDF Workflow Example1. User enables “hot folder” for the queue in the FreeFlow Print Server.2. FreeFlow Print Server UI
System Guide 2-9Job submission1. Enter the following command at a terminal: ps -ef | grep javaIf you see the following line, the JDFGW is likely to be
System Guide iTable of contentsTable of contentsIntroduction viiAbout this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-10 System GuideJob submissionMultiple job submissionThere are three menu selections in the Xerox Freeflow Print Services interface (Reprint Manager)
System Guide 2-11Job submission3. Enter the print path of the file you want to print in the File Name field, or select [Browse…] to search for the fil
2-12 System GuideJob submission10. If you wish, select one of the following at the top of the window:• Save My Default Ticket: Saves your current sele
System Guide 2-13Job submissionFeaturesThe Remote Print Server features include:• Ability to manage connections to FreeFlow Print Server supported pri
2-14 System GuideJob submission• The minimum recommended video resolution is 1152 x 864.• Add-on applications to the FreeFlow Print Server and any thi
System Guide 3-1Printing and queue management3 Printing and queue managementThis section addresses how to set printing workflow. It also describes the
3-2 System GuidePrinting and queue managementResource based schedulingResource Based scheduling is the default setting on the Xerox Freeflow Print Ser
System Guide 3-3Printing and queue managementASCII and PCL printing utilitiesASCII printing within various environments results in output that is not
3-4 System GuidePrinting and queue managementNOTE: This utility is now covered on the Xerox FreeFlow Print Server interface. Click the PCL tab and mak
System Guide 3-5Printing and queue management• C”(pr=<n>-<m>)” (pages to print)• C”(size=<n>)”• C”(xshift)” (horizontal image s
ii System GuideTable of contentsUpdates and Outputs JDF Job Tickets: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7Processes invalid
3-6 System GuidePrinting and queue managementHighlight color programming in ASCII job ticketThe administrator can submit job programming parameters th
System Guide 3-7Printing and queue managementNOTE: NPS options can be specified using lp -o and lpr -C from the command-line.Socket gateway configurat
3-8 System GuidePrinting and queue managementThis sets Port1 as VPS and leaves Port 2 unaltered.# ./setVPSoption -2NONVPSThis leaves Port 1 unaltered
System Guide 3-9Printing and queue managementTIFF orientationThe Print Server Save Feature stores TIFF images in different orientations on the DocuTec
3-10 System GuidePrinting and queue management– The Print Server supports values of 1, 3, 6, and 8. Values of 2, 4, 5, and 7 are treated as if they we
System Guide 3-11Printing and queue managementPerformance considerationsOptimum performance can be achieved for printing TIFF files by following the g
3-12 System GuidePrinting and queue managementRepository managementThe Print Server provides a number of options in saving jobs to the Save Job Librar
System Guide 3-13Printing and queue managementScan to digital input on Nuvera 1xxOnly Nuvera 1xx products have the capability to use the Scan interfac
3-14 System GuidePrinting and queue managementNOTE: Copy/move/delete functions are only for files specified with the job ticket in the legal job forma
System Guide 3-15Printing and queue managementJob previewing and editingThe Print Server has a number of editing features for saved jobs.Editing thumb
System Guide iiiTable of contentsIPDS with AFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–18LC
3-16 System GuidePrinting and queue managementQueue managementThe Queue Manager window displays all the queues available on the printer. Think of each
System Guide 3-17Printing and queue managementNOTE: PSF is an IBM software product that controls IPDS printers and forwards Advanced Function Presenta
3-18 System GuidePrinting and queue managementContinuous Form.• Tray/Bin Mappings tab – Enables an operator to map FreeFlow Print Server physical tray
System Guide 3-19Printing and queue managementLCDS (Line Conditioned Data Stream)LCDS (Line Conditioned Data Stream) jobs are accepted from a channel-
3-20 System GuidePrinting and queue managementPrinting LCDS Sample ResourcesTo print LCDS resources:1. Right-click on a resource and select [Sample] m
System Guide 3-21Printing and queue management• Use the LCDS tab to set up the Initial JDL, Initial JDE, and other properties associated with the LCDS
3-22 System GuidePrinting and queue management
System Guide 4-1Finishing4 FinishingThe following section contains information about how to use subset finishing and mixed stacking on a printing job.
4-2 System GuideFinishingCreating jobs to use subset finishingIt is important that jobs intended to be printed using subset finishing be enabled with
System Guide 4-3FinishingPCL offset/separator/subset finishing commandThe use of the PCL separator command, <ESC>&l1T, in combination with X
iv System GuideTable of contentsNetwork Filing via SMB/SAMBA or FTP/SFTP . . . . . . . . . . . . . . . . . . . . . . . 5–12Setting up SMB/FTP or SAM
4-4 System GuideFinishingPCL paper source commandUse the PCL Paper Source command <esc & 1 # H> to program a PCL print job to use a specific
System Guide 4-5FinishingTray Confirmation options:• None - No tray confirmation pop up. The system assumes tray refill, but if tray attributes change
4-6 System GuideFinishingMapping trays to mediaOn the Xerox FreeFlow Print Server printer, the media sources are set up for each queue on the printer
System Guide 4-7FinishingAdditional finishing informationThe Xerox FreeFlow Print Server is unable to dual staple 3-hole punched stock. If dual staple
4-8 System GuideFinishing
System Guide 5-1Gateway and Network Configuration5 Gateway and Network ConfigurationGateway and network configuration is a set of features that allows
5-2 System GuideGateway and Network ConfigurationGatewaysSNMP gateway configurationSNMP displays the status of network devices. Using the SNMP tab in
System Guide 5-3Gateway and Network ConfigurationTable 5-1 SNMP Supported Features by ProductChanging attributes supportThese attributes can be chang
5-4 System GuideGateway and Network ConfigurationSNMP MIB supportThe Xerox FreeFlow Print Server SNMP MIB files use the Xerox Common Management Interf
System Guide 5-5Gateway and Network Configuration– The Extended Input Group– The Input Media Group– The Output Group– The Extended Output Group– The O
System Guide vTable of contentsFreeFlow problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5GUI pr
5-6 System GuideGateway and Network ConfigurationAutomatic Meter Reading (AMR) support Automatic Meter Reading (AMR) is a function that assists in the
System Guide 5-7Gateway and Network ConfigurationSNMP configuration variablesOf the many parameters that are available for SNMP configuration, only th
5-8 System GuideGateway and Network ConfigurationPrinter and job messagesSNMP can broadcast messages about the printer and the jobs on the system. Pri
System Guide 5-9Gateway and Network ConfigurationQueue server optionsIn Gateways using the Queue Server tab, the administrator has the option to enabl
5-10 System GuideGateway and Network Configuration•Host name• Subnet mask• Default gatewayNOTE: This information is supplied by the system administrat
System Guide 5-11Gateway and Network ConfigurationDomain Name Service (DNS)The DNS service maintains host names to IP Address mappings. DNS is also a
5-12 System GuideGateway and Network ConfigurationSMB/FTP or SAMBA/FTP network filing configurationIn Network Configuration, the SMB/FTP or SAMBA/FTP
System Guide 5-13Gateway and Network ConfigurationSetting up SMB/FTP or SAMBA/FTPIn order to save jobs to an SMB/FTP location, it must be enabled on t
5-14 System GuideGateway and Network Configuration2. Page order override• C”(ton)”• C”(nto1”)3. Background forms• C”(bf=<background form>”) (bac
System Guide 5-15Gateway and Network ConfigurationEthernet connection speedIn Network Configuration, using the Connections tab, the administrator can
System Guide viTable of contentsImage Quality (IQ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–6Job
5-16 System GuideGateway and Network Configuration
System Guide 6-1Accounting and Billing6 Accounting and BillingThe following section explains the various accounting log versions that are available fo
6-2 System GuideAccounting and BillingAccounting exported valuesThe Accounting feature tracks all jobs that have been processed and printed, enabling
System Guide 6-3Accounting and BillingAccounting file fieldsThe following information will help you identify accounting fields when viewing the accoun
6-4 System GuideAccounting and BillingJob Status This field will have one of the following values:• Completed• Completed with warnings• Completed with
System Guide 6-5Accounting and BillingInput File Size (bytes) Size of file in bytes. (e.g., 1751).Job FormatPDL FormatThe source Page Descriptor Langu
6-6 System GuideAccounting and BillingDJDE Records Read The number of DJDE records recognized.Data Blocks Processed Number of blocks read processing t
System Guide 6-7Accounting and BillingNumber 1-Sided SheetsPrintedNumber of single sided sheets printed.Complexity Induced SkipsNumber 2-Sided SheetsP
6-8 System GuideAccounting and BillingMedium X, Color Color of medium (number X=1,2,...). Field can be one of the following:•White• Clear•Pink•Red•Yel
System Guide 6-9Accounting and BillingJob Notes windowThe Job Notes window displays accounting information as well as user information. The following
System Guide viiIntroductionThe System Guide provides the information needed to perform system administration tasks for configuring and maintaining th
6-10 System GuideAccounting and BillingView and Print the Billing ReportDo the following to view the billing report 1. Select [Administration: Billing
System Guide 6-11Accounting and BillingBillable events do not include the following:• Blank sides inserted by the system; for example, the last page o
6-12 System GuideAccounting and BillingTable 6-1 Billing Meters for 61XX/41XX DocuTech/DocuPrint SeriesRegion 61XX Meter Label 41XX Meter Label1Meter
System Guide 6-13Accounting and BillingTable 6-2 Billing Meters for Nuvera/MerrimackRegion Nuvera Meter Label Merrimack Meter Label1Meter AMeter BMet
6-14 System GuideAccounting and BillingTable 6-3 Billing Meters for DocuColor 240/250/260NOTE: These meters do not appear on the FreeFlow Print Serve
System Guide 7-1Backup and Restore7 Backup and RestoreTo ensure a smooth transition between Xerox FreeFlow® Print Server software versions and to main
7-2 System GuideBackup and RestoreWhen to Backup and Restore a SystemThe following items detail when to use the backup and restore system option.It is
System Guide 7-3Backup and RestoreConfiguration Backup and RestoreThe Backup Configuration option enables the Administrator to store some or all of th
7-4 System GuideBackup and RestoreWhen to Backup and Restore a ConfigurationXerox recommends that you backup your user-configurable settings at weekly
System Guide 7-5Backup and RestoreFrequently asked questionsSystem Backup and RestoreWhat is the basic purpose of System Backup and Re-store?The basic
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