Xerox WorkCentre M24-2780 User Manual

User Guide WorkCentre M24 Printer/Copier

xUSER GUIDE (PRINT) 2-1Setting Sample Print Jobs 2-108Printing Sample Print Jobs 2-109At the Workstation 2-109Internet Services 2-110Overview 2-110Int

1–58USER GUIDE (COPIER)Image Quality Presets The Image Quality Presets feature automatically changes Image Quality settings to produce various predete

1–59USER GUIDE (COPIER)Output Format TabBelow is a brief description of each feature available on the Output Format tab. Each feature is explained in

1–60USER GUIDE (COPIER)Multiple UpThe Multiple Up feature enables you to copy 2 or 4 images from multiple originals onto a single page.NOTE:When using

1–61USER GUIDE (COPIER)1 On the Output Format tab select Multiple Up.2 Select the desired option: • 1 Up • 2 Up Select the desired Image Order:• Left

1–62USER GUIDE (COPIER)•4 Up Select the desired Image Order:• Horizontally from the upper left corner• Horizontally from the upper right corner• Verti

1–63USER GUIDE (COPIER)Transparency SeparatorsWhen the Transparency Separators feature is used, the copier automatically inserts a blank sheet of pape

1–64USER GUIDE (COPIER)Selecting Blank Separators1 On the Output Format tab select Transparency Separators.2 Select Blank Separators.3 Select Paper Tr

1–65USER GUIDE (COPIER)Selecting Separators + N Sets1 On the Output Format tab select Transparency Separators.2 Select Separators + N Sets.3 Select Pa

1–66USER GUIDE (COPIER)CoversThis feature allows you to add covers to your copied sets, using paper drawn from a different tray than your copies. You

1–67USER GUIDE (COPIER)1 On the Output Format tab select Covers.2 Select the desired option: • No Covers• Front Covers• Front & Back Covers3 If yo

xiUSER GUIDE (SCAN) 3-1 User Guide (Scan) 3-1Scanning Overview 3-1Scanning Using Mailboxes 3-2Scanning Using Templates 3-2How to Scan Using Mailboxes

1–68USER GUIDE (COPIER)Repeat ImageThe Repeat Image feature enables you to copy a single image multiple times onto one page.The following options are

1–69USER GUIDE (COPIER)1 On the Output Format tab select Repeat Image.2 Select the desired option: • Off • Auto Repeat• Variable Repeat • Press the up

1–70USER GUIDE (COPIER)Poster This feature allows you to create a poster size reproduction of the original document by creating multiple images that c

1–71USER GUIDE (COPIER)1 On the Output Format tab select Poster.2 Select the desired option: • 2 x 2 •3 x 3• 4 x 4 3 Select the desired Paper Tray.4 S

1–72USER GUIDE (COPIER)Mirror Image/ Negative ImageWhen the Mirror Image feature is selected, the output copy appears as a mirror image reflection of

1–73USER GUIDE (COPIER)Scan Options Tab Below is a brief description of each feature available on the Scan Options tab. Each feature is explained in

1–74USER GUIDE (COPIER)Original SizeUse the Original Size feature to specify the original document size.The following options are available:Auto Detec

1–75USER GUIDE (COPIER)1 On the Scan Options tab select Original Size.2 Perform one of the following: •Select Auto Size Detect to have the copier iden

1–76USER GUIDE (COPIER)Mixed Size OriginalsThis option allows you to place documents of standard mixed sizes into the DADF for copying. When the Mixe

1–77USER GUIDE (COPIER)Bound OriginalsThe Bound Originals feature enables you to copy a bound document such as books, magazines, notebooks, or stapled

xiiUSER GUIDE (SCAN) 3-1How to Cancel Scanning Jobs from the Workstation 3-28Checking or Deleting a Scan Job on the Machine 3-29Checking a Scan Job 3-

1–78USER GUIDE (COPIER)1 On the Scan Options tab select Bound Originals.2 Select the desired format: • Left Page then Right• Right Page then Left • To

1–79USER GUIDE (COPIER)Image RotationThis feature allows the machine to automatically rotate the image so that the orientation of the document matches

1–80USER GUIDE (COPIER)4 Select Start to make copies or Save to select additional features. NOTE:Image Rotation cannot be used with the following feat

1–81USER GUIDE (COPIER)Book DuplexThe Book Duplex feature enables you to make 2 Sided copies of a bound document such as books, magazines, notebooks,

1–82USER GUIDE (COPIER)1 On the Scan Options tab select Book Duplex.2 Select the desired option:• Left Page then Right• Right Page then Left• Top Page

1–83USER GUIDE (COPIER)Job Assembly TabBelow is a brief description of each feature available on the Job Assembly tab. Each feature is explained in d

1–84USER GUIDE (COPIER)Stored JobsThe Stored Jobs feature allows you to program various feature settings in the built-in copier memory as a single job

1–85USER GUIDE (COPIER)Deleting a Job1 On the Job Assembly tab select Stored Jobs.2 Select Delete.3 Select the job number you want to delete.4 Select

1–86USER GUIDE (COPIER)Build JobBuild Job enables you to program, scan, and store individual job segments of a large or complex job, and then print al

1–87USER GUIDE (COPIER)7 Load the next segment of the job, and set the desired features.• Chapter Division - If you select Chapter Division, the next

xiiiUSER GUIDE (MACHINE ADMINISTRATOR) 4-1User Guide (Machine Administrator) 4-1Overview 4-1System Settings 4-2Setting and Changing the Administrator

1–88USER GUIDE (COPIER)Booklet CreationThis feature copies your originals to make a booklet. The maximum number of originals that can be used is 100.I

1–89USER GUIDE (COPIER)Duplex Automatic Document Feeder (DADF) (Optional Accessory)This section describes the Duplex Automatic Document Feeder (DADF)

1–90USER GUIDE (COPIER)Document SpecificationsAlways use the recommended types of input documents so that the Duplex Automatic Document Feeder operate

1–91USER GUIDE (COPIER)Documents Not RecommendedThe following document types cause document jams or malfunction of the printer/copier. Make copies of

1–92USER GUIDE (COPIER)Loading Documents in the DADFYou can load up to 50 documents from 16 lb. to 32 lb. (64 to 128 gsm) into the DADF.1 Remove any p

1–93USER GUIDE (COPIER)Finisher (Optional Accessory)The WorkCentre 24 printer/copier may be equipped with an optional Finisher. The Finisher contains

1–94USER GUIDE (COPIER)Stapling OptionsStapling options are selected from the UI or from your printer driver and depend on the paper selected. The tab

1–95USER GUIDE (COPIER)PrintingPaper OrientationPaper Size One Left Two Left Two Up One Right Two RightLEF B5, A4, 8.5x11 in.SEF A4, 8x10 in., 8.5x11

1–96USER GUIDE (COPIER)Job StatusThis section describes how to check currently copying, printing, queued, or completed jobs. It also describes how to

1–97USER GUIDE (COPIER)4 Check the status of the selected job.• To cancel a job select Stop. This cancels processing of the currently printing, copyin

xivUSER GUIDE (MACHINE ADMINISTRATOR) 4-1Setting Custom Colors 4-42Network Settings 4-42Print Mode Settings 4-43Allocate Memory 4-44Others (Print Mode

1–98USER GUIDE (COPIER)Checking Completed JobsThis section describes how to check completed jobs. A list displays whether jobs have been completed nor

1–99USER GUIDE (COPIER)Outputting/Deleting Secure PrintsThis section describes how to output and delete documents saved by the secure print feature.1

1–100USER GUIDE (COPIER)7 Select the document to print. All documents can be selected by selecting the Select All. • To print a secure document:• Sele

1–101USER GUIDE (COPIER)Outputting Sample PrintsThis section describes how to output and delete documents stored by the sample print feature. You can

1–102USER GUIDE (COPIER)6 Select the document to print. You can select all documents by selecting Select All.• To print a sample print document:• Sele

1–103USER GUIDE (COPIER)Delayed PrintYou can specify the time to start outputting jobs from the client. When the specified time is reached, jobs store

1–104USER GUIDE (COPIER)4 Select the document to print. The current time is displayed in the message area.• To print a delayed print document:• Select

1–105USER GUIDE (COPIER)Deleting Stored DocumentsThis section describes how to delete documents stored to mailboxes.1 Select the Job Status button on

1–106USER GUIDE (COPIER)5 If Private Mailbox or Public Mailbox is selected, select the document. All documents can be selected by selecting Select All

1–107USER GUIDE (COPIER)Machine StatusMachine status can be checked by selecting the Machine Status button on the Control Panel. The following items a

xvUSER GUIDE (TROUBLESHOOTING) 5-1User Guide (Troubleshooting) 5-1Paper Jam Clearance 5-2Paper Jams at the Top Left Cover 5-3Paper Jams at the Left Ce

1–108USER GUIDE (COPIER)Billing Meters and PrintingReportsSelect the Billing Meter/Print Report tab to check the current meter readings and to print r

1–109USER GUIDE (COPIER)Machine Information1 Press Machine Status. The Machine Status screen is displayed.2 Select Machine Information. The Machine In

1–110USER GUIDE (COPIER)MaintenanceThis section describes maintenance procedures that should be performed on your machine regularly. When replacing co

1–111USER GUIDE (COPIER)Changing Toner CartridgesWhen a message is displayed to replace a Toner Cartridge, follow the instructions provided here in ad

1–112USER GUIDE (COPIER)4 Pull the cartridge completely out of the printer/copier. Dispose of the cartridge according to local regulations.5 Remove th

1–113USER GUIDE (COPIER)9 Close the Front Door of the printer/copier.10 Remove the sheets of paper on the floor under the Toner Cartridge, and dispose

1–114USER GUIDE (COPIER)Machine SpecificationsSpeed by MediaPlain Paper (8.5x11 in./216x279mm LEF):• Black and white: 24 ppm• Color: 13 ppmTransparenc

1–115USER GUIDE (COPIER)Dimensions and WeightWorkCentre 24 The dimensions are: 666 x 780 x 1145mm. Each size +/- 5mm. The weight is: 174kg.Finisher (o

1–116USER GUIDE (COPIER)

Printing User GuideWorkCentre M24 Printer/Copier

xviUSER GUIDE (TROUBLESHOOTING) 5-1Added Features, and Image Quality Tabs 5-16Calling for Service 5-20Fault Codes 5-21

iiiTABLE OF CONTENTSTable of ContentsOverview 1Printer Environments 2As a Local Printer 2As a Network Printer 3Windows Network (SMB) 3TCP/IP (LPD) 3Ov

ivTABLE OF CONTENTSConfiguring the PCL Print Driver on Windows NT 4.0 36Print Driver Properties 36Configuration Tab Settings 37Printer Tab Settings 39

vTABLE OF CONTENTSCancel Print/Check Print Job Status 74Cancel Print from the Workstation 74Canceling a Print Job Using Internet Services 74Canceling

viTABLE OF CONTENTSDelayed Print 106Setting Delayed Print Jobs 106Printing Delayed Print Jobs 107At the Workstation 107At the Printer 107Sample Print

122–12. User Guide (Print)OverviewThis chapter describes how to install print drivers for basic and special printing using the Xerox WorkCentre M24, w

2–2USER GUIDE (PRINT)Printer EnvironmentsThis machine can be set up in many different environments. • When connected to a computer directly, it can

2–3USER GUIDE (PRINT)As a Network PrinterWindows Network (SMB)Server Message Block (SMB) is a protocol for sharing files or a printer on Windows 95, W

2–4USER GUIDE (PRINT)NetWare This machine can be used as a network operating system in an environment using Novell NetWare.For details on how to con

2–5USER GUIDE (PRINT)A. Installing the Print DriversOverviewThis section details the procedures for installing PostScript 3 Version 3011.106, and PCL

Safety Notes/Regulatory Information WorkCentre M24 Printer/Copier

2–6USER GUIDE (PRINT)Windows 95/98/MeInstalling PostScript or PCL Print DriverPrior to installing the AdobePS 4.4.X or PCL 6/5e Version 4.1 print dr

2–7USER GUIDE (PRINT)5 Insert the CD-ROM in the CD-ROM drive.6 When the Manufacturers and Printers window displays, select Have Disk…. The Install Fro

2–8USER GUIDE (PRINT)Configuring the PostScript Print Driver on Windows 95/98/MeThis section describes printer specific settings included in the pri

2–9USER GUIDE (PRINT)Configuration Tab SettingsThis section describes the settings of the Configuration tab.1 Select the function that you want to set

2–10USER GUIDE (PRINT)Transparency Separators Specify whether to use transparency separators and the source of the separators.Select Auto for the pa

2–11USER GUIDE (PRINT)Substitute Tray Specify what action to take when the paper size called for is not loaded in the machine.Use Printer Settings: Th

2–12USER GUIDE (PRINT)Specify Job Owner The following selections are available:Use Login Name: Use your Windows Login Name as the Job Owner Name. Th

2–13USER GUIDE (PRINT)SettingsOutput Tray Specify whether Finisher is installed and the type.Paper Detect by Tray Specify either Statement Paper Detec

2–14USER GUIDE (PRINT)Job TypeJob Type You can specify the print function from among Secure Print, Sample Print, and Delayed Print.Secure Print: A f

2–15USER GUIDE (PRINT)Start Print Time Set the time that you want Delayed Print to be carried out. Place the cursor in the hour or minute box and pres

2–16USER GUIDE (PRINT)Configuring the PCL Print Driver on Windows 95/98/MeThis section describes the following printer specific settings included in

2–17USER GUIDE (PRINT)Configuration Tab SettingsThis describes Print Features in the Configuration tab.NOTE: In order to print correctly, it is necess

2–18USER GUIDE (PRINT)Print FeaturesPrint Page Mode Set Print Page Mode to On to enhance printer performance with large complex jobs.Specify Job Own

2–19USER GUIDE (PRINT)Printer Tab SettingsThis describes the available Printer tab settings.NOTE: In order to print correctly, it is necessary to make

2–20USER GUIDE (PRINT)Document Default PropertiesThis describes the document default properties available in the Properties dialog box.NOTE: In orde

2–21USER GUIDE (PRINT)1 Select the printer icon in the Printers window, then select Properties from the File menu.2 Select the appropriate tab to view

2–22USER GUIDE (PRINT)Output Options Tab Select from Front Cover, Feed Cover from, Transparency Separators, Job Offset, Stapling, or select Margin S

2–23USER GUIDE (PRINT)Windows NT 4.0Installing PostScript or PCL Print DriverPrior to installing the AdobePS 4.4.X or PCL 6/5e Version 4.1 print drive

2–24USER GUIDE (PRINT)6 In the LPR Compatible Printer screen enter the following information:• Type in the IP address of the Printer for the “Name o

2–25USER GUIDE (PRINT)15 When prompted, accept the default printer name, or give your printer a more descriptive name, then select Yes or No for makin

iiiiiiSafety Notes/Regulatory InformationThe Xerox WorkCentre 24 and the recommended supplies have been designed and tested to meet strict safety requ

2–26USER GUIDE (PRINT)Configuring PostScript Print Driver on Windows NT 4.0This section describes the following Adobe PostScript printer specific se

2–27USER GUIDE (PRINT)Installable Options SettingsThis section describes Installable Options in the Device Settings tab.NOTE: In order to print correc

2–28USER GUIDE (PRINT)Configuration Tab SettingsThis section describes the settings of the Configuration tab.Specify Job OwnerUse Login Name Use you

2–29USER GUIDE (PRINT)Print Driver Document Defaults• Printer Specific Sections in the Printer Features of the Advanced Tab• Output Settings TabTo vie

2–30USER GUIDE (PRINT)Advanced Tab SettingsThis section describes the settings of Printer Features in the Advanced tab.NOTE: The settings that can b

2–31USER GUIDE (PRINT)Printer Features SettingsOutput Tray Set the destination for the output.• The items that can be selected vary according to wheth

2–32USER GUIDE (PRINT)Output Color Specify whether to print in color or black.RBG Color Correction Specify the coloration of the RBG Color Correctio

2–33USER GUIDE (PRINT)Stapling Select whether to staple printed documents as well as the position of the staple.• You can staple 2 to 50 sheets.• You

2–34USER GUIDE (PRINT)Output Settings Tab SettingsThis section describes the settings in the Output Settings tab.Job TypeJob Type You can specify th

2–35USER GUIDE (PRINT)Password Displays the Job Type password specified in the Configuration tab. Each digit entered is displayed as an asterisk (*).

©Xerox CorporationGlobal Knowledge & Language Services800 Phillips Rd. - Bldg. 845Webster, New York 14580Copyright© 2003 XEROX Corporation. All ri

ivSAFETY NOTES/REGULATORY INFORMATION• If any of the following conditions occur, immediately switch off the power to the machine and disconnect the p

2–36USER GUIDE (PRINT)Configuring the PCL Print Driver on Windows NT 4.0This section describes the following printer specific settings included in t

2–37USER GUIDE (PRINT)Configuration Tab SettingsThis describes Print Features in the Configuration tab.NOTE: In order to print correctly, it is necess

2–38USER GUIDE (PRINT)Print FeaturesEMF Spooling Select On to specify the spool format of the print data in the hard drive as RAW format. As it take

2–39USER GUIDE (PRINT)Printer Tab SettingsThis describes Printer tab.NOTE: In order to print correctly, it is necessary to make appropriate settings i

2–40USER GUIDE (PRINT) Document DefaultsThis describes the Document Defaults.NOTE: In order to print correctly, it is necessary to make appropriate

2–41USER GUIDE (PRINT)1 Select the printer icon in the Printers window, then select Document Defaults from the File menu.2 Select your changes on the

2–42USER GUIDE (PRINT)Graphics Specify how you want to manipulate graphic images for your print job. Select from the following options: Output Color

2–43USER GUIDE (PRINT)Windows 2000 and Windows XPInstalling PostScript or PCL Print DriverPrior to installing the AdobePS 4.4.Xor PCL 6/5e Version 4.1

2–44USER GUIDE (PRINT)5 Select Next. The Select the Printer Port screen is displayed.6 Select one of the following and then select Next.• Use the fo

2–45USER GUIDE (PRINT)Configuring the PostScript Print Driver on Windows 2000/XPThis section describes the following printer specific settings include

vSAFETY NOTES/REGULATORY INFORMATIONMaintenance Safety• Do not attempt any maintenance procedure that is not specifically described in the documentati

2–46USER GUIDE (PRINT)Installable Options SettingsThis describes Installable Options in the Device Settings tab.NOTE: In order to print correctly, i

2–47USER GUIDE (PRINT)Configuration Tab SettingsThis section describes the settings of the Configuration tab.1 Select the printer icon in the Printers

2–48USER GUIDE (PRINT)Job Type User SettingEnter the User ID and password for the Job Type, which includes Secure Print, Sample Print, and Delayed P

2–49USER GUIDE (PRINT)Advanced Options Dialog Box SettingsThis section describes the settings of the Advanced Options dialog box displayed when select

2–50USER GUIDE (PRINT)Printer Features SettingsOutput Tray Set the destination for the output.• The items that can be selected vary according to whe

2–51USER GUIDE (PRINT)Print Mode Specify whether to give priority to the print speed or the image quality. The printer/copier is capable of printing a

2–52USER GUIDE (PRINT)Draft Mode Specify whether to reduce the amount of toner used when printing drafts. When you select On, the overall printed co

2–53USER GUIDE (PRINT)Output Setting Tab SettingsThis section describes the settings in the Output Settings tab.1 Select the printer icon in the Print

2–54USER GUIDE (PRINT)Secure Print Select when you want to output secure prints.Sample Print Select when you want to output sample prints.NOTE: The

2–55USER GUIDE (PRINT)Configuring the PCL Print Driver on Windows 2000/XPThis section describes the following printer specific settings included in th

viSAFETY NOTES/REGULATORY INFORMATION• Do not attempt to move the machine. A leveling device that was lowered when your machine was installed may dam

2–56USER GUIDE (PRINT)Configuration Tab SettingsThis describes Print Features in the Configuration tab.NOTE: In order to print correctly, it is nece

2–57USER GUIDE (PRINT)Print FeaturesEMF Spooling Select On to specify the spool format of the print data in the hard drive as RAW format. As it takes

2–58USER GUIDE (PRINT)Printer Tab SettingsThis describes Printer tab.NOTE: In order to print correctly, it is necessary to make appropriate settings

2–59USER GUIDE (PRINT)Printing DefaultsThis describes the Printing Defaults on the Advanced tab.NOTE: In order to print correctly, it is necessary to

2–60USER GUIDE (PRINT)1 Select the printer icon in the Printers window, then select Properties from the File menu.2 Select the Advanced tab. 3 Selec

2–61USER GUIDE (PRINT)Output Options Select from Front Cover, Feed Cover from, Transparency Separators, Job Offset, Stapling, or select Margin Shift R

2–62USER GUIDE (PRINT)MacintoshInstalling PostScript Print DriverThere are three steps to install the print driver:• Use the installer CD-ROM that y

2–63USER GUIDE (PRINT)Configure the PPD File10 In the Apple Chooser, select the Adobe Postscript or Apple LaserWriter printer.11 Select the appropriat

2–64USER GUIDE (PRINT)Setting the Print Driver Properties on MacintoshThis section describes printer specific settings included in the print driver

2–65USER GUIDE (PRINT)Printer Specific Options SettingsThis describes Printer Specific Options, used to set the print driver.1 On the File menu of the

viiSAFETY NOTES/REGULATORY INFORMATIONNoticesRadio Frequency EmissionsFCCThe following applies to the product when equipped with the Token Ring or Ban

2–66USER GUIDE (PRINT)Transparency Separators Specify whether to use transparency separators and the source of the separators.Select Auto for three

2–67USER GUIDE (PRINT)RGB Color Correction Specify the coloration of the RGB Color Correction.Normal: This setting is optimized for printing documents

2–68USER GUIDE (PRINT)

2–69USER GUIDE (PRINT)B. Basic PrintingPaperThis section identifies differences in paper usage as compared to paper usage when copying. Other than the

2–70USER GUIDE (PRINT)Prior to PrintingIn order to print from your computer, you must first install a print driver. Print drivers are software that

2–71USER GUIDE (PRINT)2 Select the Printer and then select Properties. The Printer Properties screen is displayed.3 Select the desired printing option

2–72USER GUIDE (PRINT)Setting Printing FeaturesTypically, printing features are set on the printer properties dialog box that is displayed when ente

2–73USER GUIDE (PRINT)Switching Printer Off-lineWhen the printer is switched off-line, it cannot receive data. Receiving data will be interrupted and

2–74USER GUIDE (PRINT)Cancel Print/Check Print Job StatusCancel Print from the Workstation1 From the Start menu, select Settings and then select Pri

2–75USER GUIDE (PRINT)Canceling a Print Job in Process• Either press the Stop button on the control panel or select Stop on the following screen.• The

viiiSAFETY NOTES/REGULATORY INFORMATIONSafety Extra Low Voltage ApprovalThe Xerox WorkCentre 24 is in compliance with various governmental agencies a

2–76USER GUIDE (PRINT)Canceling Jobs Stored in the PrinterYou can interrupt the printer from receiving data and empty the buffer using the procedure

2–77USER GUIDE (PRINT)C. Special PrintingSpecifying Output Color for Printing in a PCL DriverYou can specify the output color for printing.From the Ou

2–78USER GUIDE (PRINT)Print ModeSpecify whether to give priority to the print speed or the image quality. The printer/copier is capable of printing

2–79USER GUIDE (PRINT)Black & High SpeedThe possible feature combinations when Black for Output Color and High Speed for Print Mode have been sele

2–80USER GUIDE (PRINT)Black & StandardThe possible feature combinations when Black for Output Color and Standard for Print Mode have been select

2–81USER GUIDE (PRINT)Black & High QualityThe possible feature combinations when Black for Output Color and High Quality for Print Mode have been

2–82USER GUIDE (PRINT)1 Select Print from the File menu.2 Select the printer, and then select Properties.3 Select the Graphics tab.4 Select Black fr

2–83USER GUIDE (PRINT)Print ModeSpecify whether to give priority to the print speed or the image quality. The printer/copier is capable of printing at

2–84USER GUIDE (PRINT)Image Adjustment ModeThe available options in Image Adjustment mode are:• Recommended•ICM (System) NOTE: The ICM (System) sett

2–85USER GUIDE (PRINT)ICM (System) Changes colors using the ICM feature of Windows 98, Windows Me, Windows 2000, and Windows XP.When ICM (System) has

ixSAFETY NOTES/REGULATORY INFORMATIONRegulatory InformationUS Regulatory InformationFax Send Header Requirements: The Telephone Consumer Protection Ac

2–86USER GUIDE (PRINT)Image Auto CorrectionWhen the document to be printed includes photo images, you can correct the image quality according to the

2–87USER GUIDE (PRINT)Auto & High SpeedThe possible feature combinations when Auto for Output Color and High Speed for Print Mode have been select

2–88USER GUIDE (PRINT)Auto & StandardThe possible feature combinations when Auto for Output Color and Standard for Print Mode have been selected

2–89USER GUIDE (PRINT)Auto & High QualityThe possible feature combinations when Auto for Output Color and High Quality for Print Mode have been se

2–90USER GUIDE (PRINT)Printing with AutoThis section describes the possible feature combinations when Auto for Output Color and High Speed for Print

2–91USER GUIDE (PRINT)Adjusting Color for PrintingThis section explains how to configure detailed color settings for printing. These settings are conf

2–92USER GUIDE (PRINT)Adjusting Image Settings (Brightness/Chroma/Contrast)The brightness/chroma/contrast of the whole document or of each of the el

2–93USER GUIDE (PRINT)1 Select Print from the File menu.2 Select the printer, and then select Properties.3 Select the Graphics tab and then Image Sett

2–94USER GUIDE (PRINT)Adjusting Color BalanceYou can adjust the toner density of Cyan, Magenta, Yellow, Black (CMYK) for printing. Each color can be

2–95USER GUIDE (PRINT)Adjusting Profile SettingsYou can correct profile settings to match the characteristics of devices (like monitor and scanner) in

xSAFETY NOTES/REGULATORY INFORMATIONA plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the

2–96USER GUIDE (PRINT)For Profile Settings, you can specify the ICC profile for Monitor and Input Image. ICC profile is a file that describes the ch

2–97USER GUIDE (PRINT)NOTE: When Output Color of the Graphics tab has been set to Black, the chroma setting cannot be adjusted regardless of the Print

2–98USER GUIDE (PRINT)Adjusting Detailed SettingsYou can adjust the detailed settings of image quality for the entire document or specific elements

2–99USER GUIDE (PRINT)Options for the Graphic GroupThe following settings are effective for drawing data such as lines.Options ContentsChange All Colo

2–100USER GUIDE (PRINT)Options for the Photo GroupThese settings are effective only for images like photos.Options ContentsImage Compression Compres

2–101USER GUIDE (PRINT)Options for the Whole DocumentThese settings are effective for the whole document. Options ContentsImage Enhancement When this

2–102USER GUIDE (PRINT)Display the Detailed Settings tab to configure these settings.NOTE: Depending on the application program, the way to display

2–103USER GUIDE (PRINT)Secure Print Secure Print allows you to add a password to your print data on the computer, send it to the printer for temporary

2–104USER GUIDE (PRINT)Printing Secure Print JobsAfter setting and sending the Secure Print job at the workstation, execute print at the printer to

2–105USER GUIDE (PRINT)At the Printer1 Press the Job Status button on the control panel. The Job Status screen is displayed.2 Select the Stored Docume

xiSAFETY NOTES/REGULATORY INFORMATIONIf this Xerox equipment causes harm to the telephone network, the Telephone Company will notify you in advance th

2–106USER GUIDE (PRINT)Delayed Print Delayed Print temporarily stores your print job and allows you to start print time. You can also start printing

2–107USER GUIDE (PRINT)Printing Delayed Print JobsAfter setting and sending the Delayed Print job at the workstation, the print job will print at the

2–108USER GUIDE (PRINT)Sample PrintWhen printing multiple copies, sample print allows you to print out the first set to check the printing result pr

2–109USER GUIDE (PRINT)Printing Sample Print JobsAfter setting and sending the Sample Print job at the workstation, execute the print instruction at t

2–110USER GUIDE (PRINT)D. Internet ServicesOverviewInternet Services are a series of Web (HTML) Pages located within the printer that give you acces

2–111USER GUIDE (PRINT)Screen StructureThe Internet Services screen is made up of four frames.Top Frame Each feature page will display a link to the H

2–112USER GUIDE (PRINT)System StructureTo use Internet Services, you need to activate an environment using TCP/IP and enable this software on the ma

2–113USER GUIDE (PRINT)BrowsersFor Windows 95, Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP:• Netscape Communicator version 4.51 o

2–114USER GUIDE (PRINT)Internet Explorer1 Select Internet Options from the Display menu for version 4.x, and Internet Options from the Tools menu fo

2–115USER GUIDE (PRINT)Proxy Server and Port NumberPrior to using Internet Services, check the proxy server setting and port number.Proxy Server Setti

xiiSAFETY NOTES/REGULATORY INFORMATIONCanadian Regulatory InformationThis product meets the applicable Industry Canada technical specifications. The

2–116USER GUIDE (PRINT)Accessing Internet Services from the WorkstationTo access the Printer's Internet Services from your workstation, set you

2–117USER GUIDE (PRINT)Internet Services FeaturesThere are seven features that are available within Internet Services. Each contains specific options,

2–118USER GUIDE (PRINT)Printing Documents Using the Services FeaturePrint-ready documents can be quickly and easily submitted for printing using the

2–119USER GUIDE (PRINT)Printing DocumentsTo Submit a Document for Printing1 Access Internet Services.2 Select the Services tab or select Services from

2–120USER GUIDE (PRINT)Viewing/Deleting Jobs Using the Jobs FeatureYou can view all active print jobs that are being processed. Details of the jobs

2–121USER GUIDE (PRINT)Deleting Jobs1 Access Internet Services. For more information on how to access Internet Services, refer to Accessing Internet S

2–122USER GUIDE (PRINT)

Scanning User GuideWorkCentre M24 Printer/Copier

iiiTABLE OF CONTENTSTable of ContentsScanning Overview 1Scanning Using Mailboxes 2Scanning Using Templates 2How to Scan Using Mailboxes 3Basic Scannin

xiiiSAFETY NOTES/REGULATORY INFORMATIONEuropean Regulatory Information Radio Equipment & Telecommunications Terminal Equipment DirectiveThis Xerox

ivTABLE OF CONTENTSHow to Cancel Scanning Jobs from the Workstation 28Checking or Deleting a Scan Job on the Machine 29Checking a Scan Job 29Deleting

3–13. User Guide (Scan)Scanning OverviewYour new Xerox WorkCentre M24 printer/copier, also referred to as the WorkCentre 24, can also be used as a sc

3–2USER GUIDE (SCAN)Scanning Using MailboxesThe scanner function is available when you are connected to the network environment using TCP/IP protocol.

3–3USER GUIDE (SCAN)How to Scan Using MailboxesYou can scan originals, and then store the scanned document in mailboxes. The scanned document can be

3–4USER GUIDE (SCAN)4 Select the mailbox where the scanned data is to be stored.You can go to the previous screen by touching the up arrow, and the ne

3–5USER GUIDE (SCAN)Basic Scanning TabBelow is a brief explanation of each feature available on the Basic Scanning tab. Each feature is explained in

3–6USER GUIDE (SCAN)Output ColorOutput Color allows you to define the kind of original document you wish to scan. The default is Auto. The following o

3–7USER GUIDE (SCAN)1 Load your originals and select the mailbox where the scanned data is to be stored.2 Select the Output Color from the Basic Scann

3–8USER GUIDE (SCAN)Scanning ResolutionScan Resolution allows you to select the desired scan resolution. Select from 200 dpi, 300 dpi, 400 dpi, or 600

3–9USER GUIDE (SCAN)2 Sided Originals2 Sided Originals allows you to select 1 Sided or 2 Sided originals and output. You can select 2-Sided options fr

iiiUSER GUIDE (COPIER) 1-1User Guide (Copier) 1-1Getting to Know Your Copier 1-1Control Panel 1-4Touch Screen 1-7Power Switch 1-8Audio Tones 1-8Duplex

xivSAFETY NOTES/REGULATORY INFORMATIONIt’s Illegal in the USACongress, by statute, has forbidden the reproduction of the following subjects under cer

3–10USER GUIDE (SCAN)When More... is selected the 2 Sided Originals screen is displayed.4 Select 1 Sided or 2 Sided.• If 1 Sided has been selected, pr

3–11USER GUIDE (SCAN)Scan Options TabBelow is a brief explanation of each feature available on the Scan Options tab. Each feature is explained in det

3–12USER GUIDE (SCAN)2 Sided OriginalsWhen the DADF is used for scanning, the original orientation must be set in order to specify the “Head” position

3–13USER GUIDE (SCAN)Reduce/EnlargeThe Reduce/Enlarge feature allows you to copy the image at different magnifications.The following options are avail

3–14USER GUIDE (SCAN)Using Variable%1 Load your originals and select the mailbox for saving the scanned data.2 On the Scan Options screen, select Redu

3–15USER GUIDE (SCAN)Using Auto %1 Load your originals and select the mailbox for saving the scanned data.2 On the Scan Options screen, select Reduce/

3–16USER GUIDE (SCAN)Scan SizeThe Scan Size feature lets you to specify how the size of the original document is determined.Auto Size Detect The copie

3–17USER GUIDE (SCAN)Bound OriginalsThe Bound Originals feature enables you to scan bound originals such as books, magazines or journals, notebooks, g

3–18USER GUIDE (SCAN)4 Select the pages that you want scanned: • Both Pages• Left Page only• Right Page only5 Enter the value for the Center Erase, if

3–19USER GUIDE (SCAN)Mixed Size OriginalsThis feature automatically determines the correct paper size when scanning different size documents. The corr

xvSAFETY NOTES/REGULATORY INFORMATION4. Copyrighted material, unless permission of the copyright owner has been obtained or the reproduction falls wit

3–20USER GUIDE (SCAN)Border EraseThe Border Erase feature enables you to eliminate unwanted marks near the edges of the original from the output copy.

3–21USER GUIDE (SCAN)1 Load your originals and select the mailbox for saving the scanned data.2 On the Scan Options tab select Border Erase. The Borde

3–22USER GUIDE (SCAN)Image Quality / File Format TabOriginal Type When the Original Type is specified, the machine automatically makes adjustments to

3–23USER GUIDE (SCAN)Original TypeOriginal Type enables you to define the kind of original document you wish to scan. The machine automatically makes

3–24USER GUIDE (SCAN)Image CompressionWhen Full Color or Grayscale has been selected for Output Color, you can select how to compress full color origi

3–25USER GUIDE (SCAN)Lighter/Darker/ContrastLighter/Darker enables you to adjust the overall lightness or darkness of the output image.NOTE: If Full

3–26USER GUIDE (SCAN)File FormatFile Format enables you to select the file format for saving scanned data.1 Load your originals and select the mailbox

3–27USER GUIDE (SCAN)Auto ExposureAuto Exposure automatically reduces or eliminates undesired marks or images that are printed on the back of an origi

3–28USER GUIDE (SCAN)How to Pause or Cancel a Scanning JobYou can cancel a scan job during the scanning process or delete scan jobs that are stored in

3–29USER GUIDE (SCAN)Checking or Deleting a Scan Job on the MachineThis section explains how to check or delete documents saved in the mailbox using t

xviSAFETY NOTES/REGULATORY INFORMATIONIt’s Illegal in CanadaParliament, by statute, has forbidden the reproduction of the following subjects under ce

3–30USER GUIDE (SCAN)Deleting a Scan JobSelect the document to be deleted, and then select Delete.NOTE: You can delete all documents listed by select

3–31USER GUIDE (SCAN)Scanning in BatchesThis section describes how to scan multiple originals as one scan job if you have more originals to be scanned

3–32USER GUIDE (SCAN)Managing Scanned DocumentsNOTE: In order to manage scanned documents, the Scan Driver must be loaded on your client workstation.

3–33USER GUIDE (SCAN)Configuring the Client for ScanningYou need to install the scanner driver on your client workstation to retrieve scanned document

3–34USER GUIDE (SCAN)InstallationThe Network Scanner Utility includes the following software:Network Scanner Driver Scan driver to import the data sto

3–35USER GUIDE (SCAN)Changing Network Scanner Utility SettingsFor help in changing the configuration of Network Scanner driver settings, select Help i

3–36USER GUIDE (SCAN)Scanning Document to Send as E-mailYou can scan a document and send it as an e-mail at the same time using this machine. This fe

3–37USER GUIDE (SCAN)Scan and MailThe procedure to scan a document and e-mail it is as follows:1 Place the document in the DADF or on the Document Gla

3–38USER GUIDE (SCAN)4 Specify the recipient of the scanned data.The options to specify are as follows:• When the contents is Same as Sender:Select Sa

3–39USER GUIDE (SCAN)5 Select Save.The display will return to the Basic Scanning screen6 If necessary, configure the scan settings.7 Press Start.Scann

xviiSAFETY NOTES/REGULATORY INFORMATIONEnvironmental Notices for the USAAs an ENERGY STAR® partner, Xerox Corporation has determined that this printer

3–40USER GUIDE (SCAN)FaxThe Fax option on the WorkCentre 24 supports:• Internet fax• Phone faxThe Fax feature is supported by a number of Quick Start

Machine Administrator User GuideWorkCentre M24 Printer/Copier

iiiTABLE OF CONTENTSTable of ContentsOverview 1System Settings 2Setting and Changing the Administrator Password 3Entering and Exiting the System Setti

ivTABLE OF CONTENTSSetting Custom Colors 42Network Settings 42Print Mode Settings 43Allocate Memory 44Others (Print Mode Settings) 47Scan Mode Setting

4–14. User Guide (Machine Administrator)This chapter describes the features found in the System Settings Mode of the Xerox WorkCentre M24 which is als

4–2USER GUIDE (MACHINE ADMINISTRATOR)System SettingsSystem Settings allows you to change the default of the following features:Common Settings : Chang

4–3USER GUIDE (MACHINE ADMINISTRATOR)Setting and Changing the Administrator PasswordThis section explains how to set and change the System Settings Mo

4–4USER GUIDE (MACHINE ADMINISTRATOR)4 Select System Administrator Password. The System Administrator Password screen is displayed.5 Select Off to dis

4–5USER GUIDE (MACHINE ADMINISTRATOR)Entering and Exiting the System Settings ModeThis section explains how to enter and exit System Settings Mode.Ent

xviiiSAFETY NOTES/REGULATORY INFORMATIONProduct Recycling and DisposalXerox operates a worldwide equipment takeback and reuse/recycle program. Contac

4–6USER GUIDE (MACHINE ADMINISTRATOR)Exiting System Settings ModeThis section outlines the procedure for exiting the System Settings Mode.1 When you f

4–7USER GUIDE (MACHINE ADMINISTRATOR)6 Select Date, then select Change Settings. The Date screen is displayed.7 Select the desired Date format.8 Use t

4–8USER GUIDE (MACHINE ADMINISTRATOR)Machine Clock/Timers SettingThis setting allows you to set the time and date. You can also determine the duration

4–9USER GUIDE (MACHINE ADMINISTRATOR)Auto Clear Sets the time to wait before returning the Control Panel to the default screen. The amount of time unt

4–10USER GUIDE (MACHINE ADMINISTRATOR)Audio Tone SettingsThis determines the conditions under which Audio Tones are used.Audio Tone Settings allows yo

4–11USER GUIDE (MACHINE ADMINISTRATOR)Non-Copy Job CompleteToneSets the tone when a job other than copying has been completed successfully. It can be

4–12USER GUIDE (MACHINE ADMINISTRATOR)Setting Screen DefaultsThis allows you to chose the default screen that is displayed when the machine is turned

4–13USER GUIDE (MACHINE ADMINISTRATOR)Paper Tray AttributesThis enables you to set the type and priority of paper loaded in trays, image quality proce

4–14USER GUIDE (MACHINE ADMINISTRATOR)* indicates paper type for Tray 5 (Bypass) only.163Custom Paper 3User defined paper name for paper loaded in Tra

4–15USER GUIDE (MACHINE ADMINISTRATOR)Paper Tray Priority Select the order that Trays 1 - 4 are selected for Auto Tray Switching. You can select the p

xixSAFETY NOTES/REGULATORY INFORMATIONConventionsStandardized conventions have been used in this manual to assist you in visually locating and identif

4–16USER GUIDE (MACHINE ADMINISTRATOR)Image Quality Different image quality settings can be selected for Bond Paper, Plain Paper, Recycled Paper, and

4–17USER GUIDE (MACHINE ADMINISTRATOR)Tray 5 (Bypass) Paper SizeDefaultsPaper sizes can be assigned to Tray 5 Standard Size buttons 1 to 11. 11 sizes

4–18USER GUIDE (MACHINE ADMINISTRATOR)Promoted Job Set whether or not to automatically overtake a job if there is another job that can be started when

4–19USER GUIDE (MACHINE ADMINISTRATOR)Output Color Recognition The level at which the machine judges B/W and color during document scanning can be cha

4–20USER GUIDE (MACHINE ADMINISTRATOR)Photo Image Quality You can adjust the image quality when printing photos.Enter the setting on the Numeric Keypa

4–21USER GUIDE (MACHINE ADMINISTRATOR)Auto Gradation AdjustmentAuto Gradation Adjustment is a color calibration for the copier and printer. An Auto Gr

4–22USER GUIDE (MACHINE ADMINISTRATOR)1 On the Image Quality Adjustment screen, select Auto Gradation Adjustment.2 Load 8.5x11 inch or A4 paper into T

4–23USER GUIDE (MACHINE ADMINISTRATOR)Reports SettingsThis determines whether the job history report will be printed automatically, and whether the re

4–24USER GUIDE (MACHINE ADMINISTRATOR)Other Machine SettingsThe following items can be set in Other Settings.Sleep Mode This sets up whether to allow

4–25USER GUIDE (MACHINE ADMINISTRATOR)Basic Copying PresetsYou can increase efficiency for each copy job by setting frequently used trays and Reduce/E

xxSAFETY NOTES/REGULATORY INFORMATION

4–26USER GUIDE (MACHINE ADMINISTRATOR)Reduce/Enlarge - 3rd to 4thButtonsThe 3rd and 4th buttons under Reduce/Enlarge can be changed on the Basic Copyi

4–27USER GUIDE (MACHINE ADMINISTRATOR)NOTE: If No Default is selected, an Output Color must be selected for copy jobs, or the machine will not start c

4–28USER GUIDE (MACHINE ADMINISTRATOR)Reduce/Enlarge Sets the default for Reduce/Enlarge on the Basic Copying screen.Select one of nine buttons. Seven

4–29USER GUIDE (MACHINE ADMINISTRATOR)2 Sided This sets up the default for 2 Sided on the Basic Copying and Added Features screens. Enter the setting

4–30USER GUIDE (MACHINE ADMINISTRATOR)Margin Shift - Side 1 This sets up the default for Side 1 in Margin Shift on the Added Features screen.Enter the

4–31USER GUIDE (MACHINE ADMINISTRATOR)Margin Shift - Side 2 This sets up the default for Side 2 in Margin Shift on the Added Features screen.Enter the

4–32USER GUIDE (MACHINE ADMINISTRATOR)Border Erase - Left & Right This sets up the default for the left and right Border Erase.Enter the setting o

4–33USER GUIDE (MACHINE ADMINISTRATOR)Original Type (Auto/FullColor)This sets up the default for Original Type on the Image Quality screen, when Auto

4–34USER GUIDE (MACHINE ADMINISTRATOR)Auto Exposure This sets up the default for Auto Exposure, when Text&Photo, Text, or Color Originals is selec

4–35USER GUIDE (MACHINE ADMINISTRATOR)Contrast This sets up the default for Contrast in Light/Dark/Contrast on the Image Quality screen.Enter the sett

Copying User GuideWorkCentre M24 Printer/Copier

4–36USER GUIDE (MACHINE ADMINISTRATOR)Color Saturation This sets up the default for Color Saturation in Sharpness/Saturation on the Image Quality scre

4–37USER GUIDE (MACHINE ADMINISTRATOR)Color Balance - Yellow,Magenta, Cyan, BlackThis sets up the default for each density level, Low Density, Medium

4–38USER GUIDE (MACHINE ADMINISTRATOR)Rotation Direction Set the default for Rotation Direction when Always On or On during Auto is selected in Image

4–39USER GUIDE (MACHINE ADMINISTRATOR)Copy ControlThis is the setting for Copy Control.The following items can be set in Copy Control.Auto Paper Off S

4–40USER GUIDE (MACHINE ADMINISTRATOR)Original Size DefaultsThis sets up the original sizes that will be displayed when the Original Size is displayed

4–41USER GUIDE (MACHINE ADMINISTRATOR)Setting Reduce/Enlarge PresetsThis sets up the magnifications that will be displayed in Preset%, in Reduce/Enlar

4–42USER GUIDE (MACHINE ADMINISTRATOR)Setting Custom ColorsThis sets up the user registered colors used in Single Color and Dual Colors on the Output

4–43USER GUIDE (MACHINE ADMINISTRATOR)Print Mode SettingsMemory volume for each interface, and printer-related settings can be set. Print Mode Setting

4–44USER GUIDE (MACHINE ADMINISTRATOR)Allocate MemoryAllocate Memory determines memory volume for the reception buffer, where the data transmitted fro

4–45USER GUIDE (MACHINE ADMINISTRATOR)Receiving Buffer-LPDSpoolChoose from the following options:• Off - Spooling is not performed. While the machine

4–46USER GUIDE (MACHINE ADMINISTRATOR)Receiving Buffer-SMBSpoolChoose from the following options:• Off - Spooling is not performed. While the machine

4–47USER GUIDE (MACHINE ADMINISTRATOR)Others (Print Mode Settings)In Others, several printer-related settings can be set.Print Area Set whether or not

4–48USER GUIDE (MACHINE ADMINISTRATOR)Scan Mode SettingsThese settings are enabled for the scan features.For more information on scanner features, ref

4–49USER GUIDE (MACHINE ADMINISTRATOR)Setting Scan DefaultsThis sets the defaults for the scan features. The machine returns to the defaults set here

4–50USER GUIDE (MACHINE ADMINISTRATOR)Border Erase - Top &BottomSet the default for the top and bottom Border Erase amounts.Enter the setting on t

4–51USER GUIDE (MACHINE ADMINISTRATOR)Original Orientation Set the orientation of the document when it is scanned.Determination of the top, bottom, le

4–52USER GUIDE (MACHINE ADMINISTRATOR)Contrast This sets up the default for Contrast in Lighter/Darker/Contrast on the Image Quality/file format scree

4–53USER GUIDE (MACHINE ADMINISTRATOR)Setting the Scan Size DefaultsSet the sizes displayed on the Scan Size screen under the Scan Options tab. Any s

4–54USER GUIDE (MACHINE ADMINISTRATOR)Setting the Output Size DefaultsSet the sizes displayed for Output Size when selecting Auto % in Reduce/Enlarge

4–55USER GUIDE (MACHINE ADMINISTRATOR)Setting Reduce/Enlarge PresetsSet the Preset % ratios displayed in Reduce/Enlarge on the Scan Options screen in

iiiTABLE OF CONTENTSTable of ContentsGetting to Know Your Copier 1Control Panel 4Touch Screen 7Power Switch 8Audio Tones 8Duplex Automatic Document Fe

4–56USER GUIDE (MACHINE ADMINISTRATOR)Other Settings (Scanner)This section describes how to set other scanner-related settings. The following items ca

4–57USER GUIDE (MACHINE ADMINISTRATOR)Contrast Level Set the default density assigned to Lower ~ Higher for Contrast in Lighter/Darker/Contrast on the

4–58USER GUIDE (MACHINE ADMINISTRATOR)Setting/Deleting MailboxesDocuments registered in a mailbox can be retrieved from the client into an application

4–59USER GUIDE (MACHINE ADMINISTRATOR)AuditronAuditron is an audit feature. This feature electronically records the number of copies or prints made fo

4–60USER GUIDE (MACHINE ADMINISTRATOR)Create/Check AccountsTo setup Auditron you must create user accounts. Users will then be required to enter the p

4–61USER GUIDE (MACHINE ADMINISTRATOR)6 Enter the account name, and select Save. The screen returns to the Create/Delete screen.7 Select Color Access.

4–62USER GUIDE (MACHINE ADMINISTRATOR)Enabling Auditron ModeYou can enable Auditron Mode for copy, scan, or both. When Auditron Mode is enabled, the u

4–63USER GUIDE (MACHINE ADMINISTRATOR)System Administrator DataYou can check the total number of pages printed for color and B/W. You can also re

4–64USER GUIDE (MACHINE ADMINISTRATOR)Delete/Reset All Account DataFive different types of data can be deleted from all accounts.All Accounts Deletes

4–65USER GUIDE (MACHINE ADMINISTRATOR)Printing Meter ReportsWhen a password for entering System Settings mode is set, you can print Printer Meter Repo

ivUSER GUIDE (COPIER) 1-1Basic Copying Tab 1-25Output Color 1-262 Sided 1-28Reduce/Enlarge 1-31Paper Supply 1-35Added Features Tab 1-382 Sided 1-39Out

ivTABLE OF CONTENTSBasic Copying Tab 25Output Color 262 Sided 28Reduce/Enlarge 31Paper Supply 35Added Features Tab 382 Sided 39Output 42Margin Shift 4

4–66USER GUIDE (MACHINE ADMINISTRATOR)Internet ServicesInternet Services are a series of web pages located within the machine network communication se

4–67USER GUIDE (MACHINE ADMINISTRATOR)FaxFor unique Fax information, refer to the Fax section of the System Administrator Guide.

4–68USER GUIDE (MACHINE ADMINISTRATOR)

Troubleshooting Guide WorkCentre M24 Printer/Copier

iiiTABLE OF CONTENTSTable of ContentsPaper Jam Clearance 2Paper Jams at the Top Left Cover 3Paper Jams at the Left Center Cover 4Paper Jams at the Bot

ivTABLE OF CONTENTSAdded Features, and Image Quality Tabs 16Calling for Service 20Fault Codes 21

5–15. User Guide (Troubleshooting)The Xerox WorkCentre M24, also referred to as the WorkCentre 24, is designed to help you find and solve problems as

5–2USER GUIDE (TROUBLESHOOTING)Paper Jam ClearanceWhen paper jams in the machine, the machine stops and a tone sounds. A message display in the messag

5–3USER GUIDE (TROUBLESHOOTING)Paper Jams at the Top Left CoverThis section describes how to clear paper jams that occur at the top left cover of the

vTABLE OF CONTENTSAccessory) 89Component Names and Functions 89Document Specifications 90Documents Not Recommended 91Loading the Documents 91Placing D

5–4USER GUIDE (TROUBLESHOOTING)Paper Jams at the Left Center CoverThis section describes how to clear paper jams that occur at the left center cover o

5–5USER GUIDE (TROUBLESHOOTING)Paper Jams in Trays 1 to 4This section describes how to clear paper jams that occur in Trays 1 to 4.1 Open the tray whe

5–6USER GUIDE (TROUBLESHOOTING)Paper Jams in the Duplex UnitThis section describes how to clear paper jams that occur on the duplex unit.1 Open the du

5–7USER GUIDE (TROUBLESHOOTING)Paper Jams on the Finisher Interface1 Move the Finisher to the right.2 Open the top cover on the Finisher.3 Remove the

5–8USER GUIDE (TROUBLESHOOTING)Document JamsIf a document jams on the DADF, the machine stops, and an error message appears on the display. Clear the

5–9USER GUIDE (TROUBLESHOOTING)Jams on Original Input Area and Document GlassA message is displayed if a document jam occurs in the Original Input Are

5–10USER GUIDE (TROUBLESHOOTING)Stapler FaultsThis section describes how to clear stapler faults. Follow the procedures on the following pages when co

5–11USER GUIDE (TROUBLESHOOTING)Resolving Hardware ProblemsToner CartridgeNOTE:Inform the Xerox service representative at the next service call about

5–12USER GUIDE (TROUBLESHOOTING)Resolving Programming ProblemsProblem Suggested SolutionThe Control Panel Touch Screen does not respond to a touch com

5–13USER GUIDE (TROUBLESHOOTING)Resolving Processor ProblemsProblem Suggested SolutionTransparencies Load transparencies by following the instructions

viTABLE OF CONTENTS

5–14USER GUIDE (TROUBLESHOOTING)Output jams when exiting the printer/copier to the Center Output Tray (when the Finisher is installed)– Ensure the pap

5–15USER GUIDE (TROUBLESHOOTING)Excessive paper curl – Paper curl may be a result of:– The mass of toner coverage on the copy - the greater the toner

5–16USER GUIDE (TROUBLESHOOTING)Resolving Output Quality Problems Using Basic Copying, Added Features, and Image Quality TabsFor more information on t

5–17USER GUIDE (TROUBLESHOOTING)Deletions on the copy edges.– Edge deletion on all sides of the copy is normal, and is greatest on the lead edge of th

5–18USER GUIDE (TROUBLESHOOTING)Background on copies – Examine the input document for the source of the problem.– Ensure that the document is held fla

5–19USER GUIDE (TROUBLESHOOTING)Corner Shift appears in the wrong area on the copyIf the document is positioned on the Document Glass in the short edg

5–20USER GUIDE (TROUBLESHOOTING)Calling for ServiceThere is information and support available at www.Xerox.com. There you can find answers to many of

5–21USER GUIDE (TROUBLESHOOTING)Fault CodesThis section describes fault codes that are displayed on the screen. Fault codes, such as those described b

5–22USER GUIDE (TROUBLESHOOTING)016-701 • Cause - PCL print data could not be processed due to insufficient memory.• Remedy - Lower the resolution, or

5–23USER GUIDE (TROUBLESHOOTING)016-749 • Cause - A JCL command syntax error occurred.• Remedy - Confirm the print settings, or correct the JCL comman

11–11. User Guide (Copier)Getting to Know Your CopierYour new Xerox WorkCentre M24 works as a digital copier. This section will provide an introductio

5–24USER GUIDE (TROUBLESHOOTING)016-783 • Cause - Could not find the specified server path during file forwarding by Scan Services.• Remedy - Check th

iINDEXIndexNumerics2 Sided 1-28, 1-392 Sided Originals 3-9, 3-12AAdded Features Tab 1-382 Sided 1-39Border Erase 1-48Margin Shift 1-45Output 1-42Adjus

iiINDEXBooklet Creation 1-88Border Erase 1-48, 3-20Bound Originals 1-77, 3-17Build Job 1-86CCalling for Service 5-20Certifications in Europe viiiChan

iiiINDEXSetting Delayed Print Jobs 2-106Delete/Reset All Account Data 4-64Deleting Scan Jobs on the Machine 3-30Deleting Scanned Documents 3-32Deletin

ivINDEXColor Shift 1-56Image Quality Presets 1-58Lighter/Darker/Contrast 1-54Original Type 1-51Sharpness/Saturation 1-55Image Quality/File Format Tab

vINDEXOutputting Sample Prints 1-101Outputting/Deleting Secure Prints 1-99Job Template 3-2LLaser Safety ivLighter/Darker/Contrast 1-54, 3-25, 3-26Load

viINDEXCertifications in Europe viiiEnvironmental Notices for Canada xviiEnvironmental Notices for the USA xviiIt’s Illegal in Canada xviIt’s Illegal

viiINDEXPrinter Environments 2-2Printing Meter Reports 4-65Printing Procedure 2-70Printing Reports 1-108Prior to Printing 2-70Product Recycling and Di

viiiINDEXOriginal Orientation 1-80Original Size 1-74Reduce/Enlarge 3-13Scan Size 3-16Scan Size 3-16Scanning in Batches 3-31Scanning Resolution 3-8Sca

ixINDEXSharpness/Saturation 1-55Special Printing 2-77Adjusting Color Balance 2-94Adjusting Detailed Settings 2-98Adjusting Image Settings 2-92Adjustin

1–2USER GUIDE (COPIER)1234108911756121314151617

August, 2003Prepared by:Xerox CorporationGlobal Knowledge and Language Services780 Salt RoadWebster, New York 14580Translated by:The Document Company

1–3USER GUIDE (COPIER)Number Name Function1Duplex Automatic Document Feeder (DADF)(Optional Accessory)Automatically feeds up to 50 documents. Also wor

1–4USER GUIDE (COPIER)Control PanelThe Control Panel is used to program individual jobs. • The Numeric Keypad is used to enter copy quantity or other

1–5USER GUIDE (COPIER)Interrupt Stops the printer/copier during the current job. This allows another job to be run. There are two indications that th

1–6USER GUIDE (COPIER)Job Memory Indicator lights when data is stored in the machine's memory.Online Indicator lights when data is being received

1–7USER GUIDE (COPIER)Touch Screen Press the buttons and tabs displayed in the Touch Screen to select features or respond to on screen instructions. T

vUSER GUIDE (COPIER) 1-1Accessory) 1-89Component Names and Functions 1-89Document Specifications 1-90Documents Not Recommended 1-91Loading the Documen

1–8USER GUIDE (COPIER)Power SwitchThe power switch is located on the right top corner of the machine. Press the switch to the ( | ) position to turn

1–9USER GUIDE (COPIER)Paper TraysTrays 1,2,3 and 4 are located at the lower front of the printer/copier. Tray 5 (Bypass) is located on the left side

1–10USER GUIDE (COPIER)Power Saver ModePower Saver Mode automatically cuts off the electricity to the machine if it is left unused for a certain durat

1–11USER GUIDE (COPIER)Quick Start Guide to CopyingThis section will lead you quickly through a number of features and steps used in making copies. Fo

1–12USER GUIDE (COPIER)Making Copies from the Document Glass1 Open the Document Cover.2 Place the original face down on the Document Glass, aligning t

1–13USER GUIDE (COPIER)Making Copies Using FeaturesThe feature tabs on the Touch Screen enable you to configure the printer/copier to suit your copyin

1–14USER GUIDE (COPIER)4 Select an option under 2 Sided if a setting other than the default, 1 to 1 Sided, is desired.If another option is desired, pe

1–15USER GUIDE (COPIER)6 Select an option in Paper Supply if a tray other than the default, Auto Paper, is desired.If another option is desired, perfo

1–16USER GUIDE (COPIER)9 If other features are desired, select the appropriate feature tab and feature button on the Touch Screen. 10 Perform one of t

1–17USER GUIDE (COPIER)Loading PaperThis section contains basic information about loading paper and transparencies, and about using paper trays. It al

viUSER GUIDE (PRINT) 2-1User Guide (Print) 2-1Overview 2-1Printer Environments 2-2As a Local Printer 2-2As a Network Printer 2-3Windows Network (SMB)

1–18USER GUIDE (COPIER)Auto Size Detect for Tray 5 (Bypass)Certain standard paper sizes can be automatically detected in Tray 5 (Bypass) by selecting

1–19USER GUIDE (COPIER)Loading StockPaperLoad the paper into Trays 1, 2, 3, and 4 with the preferred printing side up. Load the paper into Tray 5 (Byp

1–20USER GUIDE (COPIER)NOTE: Do not load paper above the fill line of the paper tray edge guides.NOTE: Fan the desired paper before loading it into th

1–21USER GUIDE (COPIER)TransparenciesTransparencies can only be fed from Tray 5 (Bypass). Stripeless transparencies are recommended. Striped transpare

1–22USER GUIDE (COPIER)Loading Paper into Trays 1, 2, 3, and 41 To load a paper tray, pull the tray out.2 Fan the paper and load the desired paper int

1–23USER GUIDE (COPIER)3 Fan the paper and load paper with the side to be copied or printed on facing down. Insert the paper lightly along the paper g

1–24USER GUIDE (COPIER)Loading SRA3 Paper into Tray 5 (Bypass)1 Open Tray 5 (Bypass) by grasping the tray and gently pushing it away and down from the

1–25USER GUIDE (COPIER)Copier FeaturesBasic Copying TabBelow is a brief description of each feature available on the Basic Copying tab. Each feature

1–26USER GUIDE (COPIER)Output ColorThe Output Color feature allows you to select the desired output color.The following options are available:Auto The

1–27USER GUIDE (COPIER)You can select several Output Color options from the Basic Copying tab or select the More… button to get a complete set of opti

viiUSER GUIDE (PRINT) 2-1Overview 2-5Windows 95/98/Me 2-6Installing PostScript or PCL Print Driver 2-6Configuring the PostScript Print Driver on Windo

1–28USER GUIDE (COPIER)2 SidedUse the 2-Sided feature to select one or two-sided originals, with options for one or two-sided output.The following opt

1–29USER GUIDE (COPIER)You can select several 2 Sided options from the Basic Copying tab or use the Added Features tab. 1 On the Basic Copying tab sel

1–30USER GUIDE (COPIER)• 2 to 2 Sided Select the option for your Originals• Head to Head if your originals are two-sided, head-to-head.• Head to Toe i

1–31USER GUIDE (COPIER)Reduce/EnlargeThe Reduce/Enlarge feature allows you to copy the image at different magnifications. Copies may be reduced to 25%

1–32USER GUIDE (COPIER)Variable% Select the Variable% option to enter the desired percentage for Reduce/Enlarge. Use either the up and down arrows or

1–33USER GUIDE (COPIER)Using Variable%1 Under Reduce/Enlarge on the Basic Copying tab select More… 2 On the Reduce/Enlarge screen, select the Variable

1–34USER GUIDE (COPIER)Using Independent X-Y%1 Under Reduce/Enlarge on the Basic Copying tab select More… 2 On the Reduce/Enlarge screen, select the I

1–35USER GUIDE (COPIER)Paper SupplyThe Paper Supply option enables you to select output paper size and type.The Basic Copying tab displays the Auto Pa

1–36USER GUIDE (COPIER)Programming the Paper Supply for Tray 5 (Bypass)You must select the paper size and paper type when loading paper into Tray 5 (B

1–37USER GUIDE (COPIER)4 Select the appropriate Paper Type using the up and down arrow buttons. You can select Plain, Bond, Recycled, Transparency, an

viiiUSER GUIDE (PRINT) 2-1Print Driver Properties 2-55Configuration Tab Settings 2-56Printer Tab Settings 2-58Printing Defaults 2-59Macintosh 2-62Inst

1–38USER GUIDE (COPIER)Added Features TabBelow is a brief description of each feature available on the Added Features tab. Each feature is explained

1–39USER GUIDE (COPIER)2 SidedUse the 2 Sided feature to select one or two-sided originals, with options for one or two-sided output.The following opt

1–40USER GUIDE (COPIER)You can select several 2 Sided options from the Basic Copying tab or the Added Features tab. 1 On the Added Features tab select

1–41USER GUIDE (COPIER)• 2 to 2 Sided Select the option for your Originals• Head to Head if your originals are two-sided, head-to-head.• Head to Toe i

1–42USER GUIDE (COPIER)OutputThe Output feature enables you to select the destination of the output and determine whether it will be collated or uncol

1–43USER GUIDE (COPIER)1 On the Added Features tab select Output.2 Select the desired option: •Auto• Collated• Uncollated3 If you have a Finisher (opt

1–44USER GUIDE (COPIER)StaplingThis section describes the procedure for programming the Output feature to staple output. You must have a Finisher (opt

1–45USER GUIDE (COPIER)Margin ShiftThe Margin Shift feature allows you to shift the position of the image on the copy. The image can be centered on t

1–46USER GUIDE (COPIER)Using the Auto Center Feature1 On the Added Features tab select Margin Shift.2 Select Auto Center. 3 Select Start to make copie

1–47USER GUIDE (COPIER)Using the Margin Shift/Variable Shift Feature1 On the Added Features tab select Margin Shift.2 Select Margin Shift/Variable Shi

ixUSER GUIDE (PRINT) 2-1Specifying Output Color for Printing in a PCL Driver 2-77Printing with Black 2-77Print Mode 2-78Image Adjustment Mode 2-78Blac

1–48USER GUIDE (COPIER)Border EraseThe Border Erase feature enables you to eliminate unwanted marks near the edges of the original from the output cop

1–49USER GUIDE (COPIER)1 On the Added Features tab select Border Erase.2 Select Variable Erase.3 Press the up or down arrows to increase or decrease t

1–50USER GUIDE (COPIER)Image Quality TabBelow is a brief description of each feature available on the Image Quality tab. Each feature is explained in

1–51USER GUIDE (COPIER)Original TypeThe Original Type feature enables you to define the kind of original document you wish to copy. The copier automa

1–52USER GUIDE (COPIER)1 On the Image Quality tab select Original Type.2 Select the type of Original: • Text & PhotoSelect the Photo Type that bes

1–53USER GUIDE (COPIER)Auto ExposureThis feature prevents the background color of an original from appearing on the output copy. A newspaper or colore

1–54USER GUIDE (COPIER)Lighter/Darker/ContrastThe Lighter/Darker feature enables you to adjust the overall lightness or darkness of the output copy.

1–55USER GUIDE (COPIER)Sharpness/SaturationThe Sharpness feature allows you to adjust the amount of edge definition on the copies. The Color Saturati

1–56USER GUIDE (COPIER)Color ShiftThe Color Shift feature allows you to shift all of the copy colors toward the adjacent hue. If you select one of the

1–57USER GUIDE (COPIER)Color BalanceThe Color Balance feature allows you to adjust the balance between colors and the overall amount of color on the o