Xerox 4635 User Manual download pdf (Page 141)

OSS (OPERATING SYSTEM SOFTWARE) MESSAGES

OS2990 Use ‘PROBLEM’ at earliest opportunity.

The system has detected a hardware problem. (This message

occurs in conjunction with other messages describing problem.)

Printing can continue. However, if the condition is not

corrected, printing may stop eventually.

Action 1. Enter the PROBLEM command and record SAN codes

appearing on the display.

2. Contact your systems specialist or Xerox Customer Service.

OS Level 3: Printer problem

Indicates specific 4635 LPS problems and explains what action(s)

to take.

OS3001 Check printer doors and top covers

A door or cover on the printer is not closed correctly. The

printer control console message display indicates which

door/cover is open.

The printer control console displays one of the following:

CLOSE LEFT DOOR

CLOSE MIDDLE DOOR

CLOSE RIGHT COVER

CLOSE RIGHT DOOR

CLOSE SAMPLE TRAY

Action Firmly close the door or cover indicated in the message display.

OS3002 Paper Tray 1 fault--see message at printer

Feed tray 1 has not risen completely.

The printer control console displays one of the following:

IF FAULT continues, SWITCH JOB TO PAPER TRAY 2 AT CRT

PAPER TRAY FAULT. OPEN MIDDLE DOOR, OPEN AND CLOSE

PAPER TRAY. PRESS i.

Action 1. Press the i button on the printer control console for further

console messages if the printer control console display

instructs you to do so.

2. Pull out feed tray 1, then push it all the way back in.

3. If the tray does not rise, enter the FEED 2 command to

switch to another tray to complete the job.

4. If the problem continues, contact your systems specialist or

Xerox Customer Service.

Note: CRT refers to the 4635 LPS system controller display.

XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE 6-65

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Xerox 4635 User Manual Page 141