Xerox DocuPrint N17 User Manual

The Xerox DocuPrint N17 and N17b Network Laser PrintersUser GuideVersion 1.8

User Documentation Roadmap1-4 ❖ DocuPrint N17/N17b User GuideDocuPrint N17Product CDYour DocuPrint N17 printer was also packaged with a CD that contai

A-4 ❖ DocuPrint N17/N17b User Guide

Index IXIndex ❖ IX-1Numerics500-sheet Paper Deck and CassetteLoading 4-14 to 4-16BBias Transfer RollReplacing 6-5 to 6-10CCentreWare DP 2-2Control Pan

MIX-2 ❖ DocuPrint N17/N17b User GuideMMBFAcceptable paper sizes 4-4Acceptable paper weights 4-2Loading 4-9 to 4-13OOCTAcceptable paper sizes 4-4PPaper

User Documentation RoadmapChapter 1: Getting Started ❖ 1-5Using the CDsThe documentation on the Product CD is provided as PDF files, which are opened

How Much of This Book Must I Read?1-6 ❖ DocuPrint N17/N17b User GuideHow Much ofThis Book Must IRead?Use this book as a reference for:• Getting Starte

Printer ComponentsChapter 1: Getting Started ❖ 1-7PrinterComponentsThe major printer components are indicated below.Figure 1.1 Major printer component

Installing Your Printer1-8 ❖ DocuPrint N17/N17b User GuideInstalling YourPrinterThere are other documents which will help you install your printer. Th

Installing Your PrinterChapter 1: Getting Started ❖ 1-9• Chapter 2 of this guide provides some direction on how to install your DocuPrint N17 drivers

Printing a Configuration Sheet1-10 ❖ DocuPrint N17/N17b User GuidePrinting aConfigurationSheetA very convenient way of both testing basic printer oper

Chapter 2: Printer Management Software and Drivers ❖ 2-1Printer Management Software and DriversChapter2Using CentreWare DP with the DocuPrint N17 ...

Using CentreWare DP with the DocuPrint N172-2 ❖ DocuPrint N17/N17b User GuideUsingCentreWare DPwith theDocuPrint N17Xerox CentreWare DP is easy-to-use

DocuPrint N17 PCL Printer DriversChapter 2: Printer Management Software and Drivers ❖ 2-3DocuPrint N17PCL PrinterDriversThe DocuPrint N17 supports the

Copyright © 1998, 1999 Xerox Corporation. All Rights Reserved.Copyright protection claimed includes all forms of matters of copyrightable materials an

DocuPrint N17 PostScript Printer Drivers2-4 ❖ DocuPrint N17/N17b User GuideDocuPrint N17PostScriptPrinter DriversThe DocuPrint N17 supports the PostSc

Driver FeaturesChapter 2: Printer Management Software and Drivers ❖ 2-5Driver FeaturesDocuPrint N17 drivers will support the following standard featur

Driver Features2-6 ❖ DocuPrint N17/N17b User GuideTable 2.4 DocuPrint N17 driver featuresDriverImage QualityCover SheetsSecure PrintingEdge-to-EdgeN-U

Installing CentreWare and DriversChapter 2: Printer Management Software and Drivers ❖ 2-7InstallingCentreWare andDriversInside the cover of the DocuPr

2-8 ❖ DocuPrint N17/N17b User Guide

Chapter 3: Using the Control Panel ❖ 3-1Using the Control PanelChapter3Control Panel Features ... 3-2T

Control Panel Features3-2 ❖ DocuPrint N17/N17b User GuideControl PanelFeaturesThe DocuPrint N17 Control Panel (Figure 3.1) serves two purposes:1. It d

Control Panel FeaturesChapter 3: Using the Control Panel ❖ 3-3The DisplayThe Control Panel's display performs two functions.• It informs you of p

Menu Options3-4 ❖ DocuPrint N17/N17b User GuideMenu OptionsFigure 3.2 on page 3-5 depicts a “Menu Map” for the DocuPrint N17. This map shows which var

Menu OptionsChapter 3: Using the Control Panel ❖ 3-5Figure 3.2 DocuPrint N17 Menu MapPaper SizePaper TypePage PolicyPage TimeoutCopiesOrientationDuple

Table of Contents iDocuPrint N17/N17b User Guide ❖ TOC-1 Chapter 1Getting Started ... 1-1D

3-6 ❖ DocuPrint N17/N17b User Guide

Chapter 4: Paper Loading and Orientation ❖ 4-1Paper Loading and OrientationChapter4Selecting Paper ...

Selecting Paper4-2 ❖ DocuPrint N17/N17b User GuideSelecting PaperThis chapter will help you understand what kinds of paper you can use with the DocuPr

Selecting PaperChapter 4: Paper Loading and Orientation ❖ 4-3• Glued paper• Paper with special coating• Paper unable to withstand a temperature of 150

Selecting Paper4-4 ❖ DocuPrint N17/N17b User GuideTable 4.1 Acceptable media sizes for all DocuPrint N17 paper traysPaper SizeInput OutputTray 1,Tray

Storing PaperChapter 4: Paper Loading and Orientation ❖ 4-5Storing PaperThe DocuPrint N17’s print quality is optimized when paper and other print medi

Loading Paper4-6 ❖ DocuPrint N17/N17b User GuideLoading PaperThe DocuPrint N17 accepts paper into Tray 1 (see below), the MBF (see page 4-9), the opti

Loading PaperChapter 4: Paper Loading and Orientation ❖ 4-73Slide end guide B (2) out to align it with end guide A (1).4Load paper so that it is under

Loading Paper4-8 ❖ DocuPrint N17/N17b User GuideFigure 4.1 Tray 1 paper orientationTop View1Drilled paper(simplex or duplex printing)2Letterhead (dupl

Loading PaperChapter 4: Paper Loading and Orientation ❖ 4-9Using the MBFThe MBF accepts all paper sizes, weights and types listed in the section“Selec

TOC-2 ❖ DocuPrint N17/N17b User Guide Chapter 3Using the Control Panel ... 3-1Control Panel Features...

Loading Paper4-10 ❖ DocuPrint N17/N17b User Guide3Fan transparencies and label paper before loading in the tray.4Insert paper along the left side of t

Loading PaperChapter 4: Paper Loading and Orientation ❖ 4-116When feeding envelopes, slide the end of the envelope stopper over the end of the envelop

Loading Paper4-12 ❖ DocuPrint N17/N17b User GuideFigure 4.2 MBF paper orientationTop View1Drilled paper(simplex or duplex printing)2Letterhead(simplex

Loading PaperChapter 4: Paper Loading and Orientation ❖ 4-13Figure 4.3 MBF envelope and postcard orientationTop View1Standard orientation (PCL)2Altern

Loading Paper4-14 ❖ DocuPrint N17/N17b User GuideUsing the 500-sheetPaper Deck andCassetteThe optional 500-sheet Paper Deck and Cassette holds 500 she

Loading PaperChapter 4: Paper Loading and Orientation ❖ 4-15If you are not changing paper size, go to Step 2.1Adjust the end and width guides to fit t

Loading Paper4-16 ❖ DocuPrint N17/N17b User GuideFigure 4.4 500-sheet Paper Deck paper orientationTop View1Drilled paper(simplex or duplex printing)2L

Loading PaperChapter 4: Paper Loading and Orientation ❖ 4-17Using the HighCapacity FeederThe optional High Capacity Feeder (HCF) holds 2,000 sheets of

Loading Paper4-18 ❖ DocuPrint N17/N17b User Guide1Open the paper drawer, and wait until tray fully lowers.If you are not changing paper size, go to St

Loading PaperChapter 4: Paper Loading and Orientation ❖ 4-19Figure 4.5 High Capacity Feeder paper orientationTop View1Legal size paper guide position2

DocuPrint N17/N17b User Guide ❖ TOC-3Paper Mismatch Jam... 5-17Misfeed Jam at Startup...

Loading Paper4-20 ❖ DocuPrint N17/N17b User GuideUsing theEnvelope FeederThe Envelope Feeder is an optional paper handling device available for the Do

Loading PaperChapter 4: Paper Loading and Orientation ❖ 4-213Stack the envelopes face up with the stack against the feeder’s left edge.For PCL applica

Automatic Tray Switching4-22 ❖ DocuPrint N17/N17b User GuideAutomatic TraySwitchingAutomatic tray switching, available for both PCL and PostScript job

Automatic Tray SwitchingChapter 4: Paper Loading and Orientation ❖ 4-23Paper Size/TypeMismatchPaper size/type mismatch occurs when the requested size

Duplex (Two-Sided) Printing4-24 ❖ DocuPrint N17/N17b User GuideDuplex(Two-Sided)PrintingOnce the optional Duplex Module is installed, you can print tw

Duplex (Two-Sided) PrintingChapter 4: Paper Loading and Orientation ❖ 4-25Print Orientation andControl PanelSettingsTo ensure that duplex jobs print i

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Chapter 5: Clearing Jams and Jam Recovery ❖ 5-1Clearing Jams and Jam RecoveryChapter5Paper Jams ...

Paper Jams5-2 ❖ DocuPrint N17/N17b User GuidePaper JamsYour DocuPrint N17 printer has been designed to provide reliable, trouble-free operation. Howev

Clearing Paper JamsChapter 5: Clearing Jams and Jam Recovery ❖ 5-3Clearing PaperJamsTable 5.1 on page 5-4 lists the types of paper jams that may occur

TOC-4 ❖ DocuPrint N17/N17b User Guide

Clearing Paper Jams5-4 ❖ DocuPrint N17/N17b User GuideTable 5.1 Paper jam messagesMessage Description/Corrective ActionPaper Size Jam-Open Rear Coverf

Clearing Paper JamsChapter 5: Clearing Jams and Jam Recovery ❖ 5-5Tray 1 Jam-Open Tray 1followed by:Open Front CoverRemove Jam SheetA paper jam has oc

Clearing Paper Jams5-6 ❖ DocuPrint N17/N17b User GuideOffset Jam-Open Rear Coverfollowed by:Open Offset DoorClear Paper PathA paper jam has occurred a

Clearing Paper JamsChapter 5: Clearing Jams and Jam Recovery ❖ 5-7Tray 1 JamFollow the procedure below to clear a paper jam from Tray 1 when the Contr

Clearing Paper Jams5-8 ❖ DocuPrint N17/N17b User GuideMBF JamFollow the procedure below to clear a paper jam from the Multi-bypass Feeder (MBF) when t

Clearing Paper JamsChapter 5: Clearing Jams and Jam Recovery ❖ 5-9Tray 2 Jam with500-sheet Paper Deckand CassetteFollow the procedure below to clear a

Clearing Paper Jams5-10 ❖ DocuPrint N17/N17b User GuideTray 3 Jam with500-sheet Paper Deckand CassetteFollow the procedure below to clear a paper jam

Clearing Paper JamsChapter 5: Clearing Jams and Jam Recovery ❖ 5-11Tray 2 or Tray 3 Jamwith 2,000-sheet HCFFollow the procedure below to clear a paper

Clearing Paper Jams5-12 ❖ DocuPrint N17/N17b User GuideEnvelope Feeder JamFollow the procedure below to clear a paper jam from the Envelope Feeder whe

Clearing Paper JamsChapter 5: Clearing Jams and Jam Recovery ❖ 5-13OCT JamFollow the procedure below to clear a paper jam from the Offset Catch Tray (

Chapter 1: Getting Started ❖ 1-1Getting StartedChapter1DocuPrint N17 and N17b Models ... 1-2User Documentation Roadmap

Clearing Paper Jams5-14 ❖ DocuPrint N17/N17b User GuideDuplex Module JamFollow the procedure below to clear a paper jam from inside the rear cover whe

Clearing Paper JamsChapter 5: Clearing Jams and Jam Recovery ❖ 5-15Paper Exit JamFollow the procedure below to clear a paper jam inside the rear cover

Clearing Paper Jams5-16 ❖ DocuPrint N17/N17b User GuideEP Cartridge JamFollow the procedure below to clear a paper jam from inside the front cover whe

Clearing Paper JamsChapter 5: Clearing Jams and Jam Recovery ❖ 5-17Paper Mismatch JamFollow the procedure below to clear a paper jam when the Control

Clearing Paper Jams5-18 ❖ DocuPrint N17/N17b User GuideMisfeed Jamat StartupFollow the procedure below to clear a paper jam when the Control Panel dis

Clearing Paper JamsChapter 5: Clearing Jams and Jam Recovery ❖ 5-19Fuser JamFollow the procedure below to clear a paper jam when paper is jammed in th

5-20 ❖ DocuPrint N17/N17b User Guide

Chapter 6: Replacing Consumables ❖ 6-1Replacing ConsumablesChapter6Replacing the EP Cartridge ... 6-2Replacin

Replacing the EP Cartridge6-2 ❖ DocuPrint N17/N17b User GuideReplacing the EPCartridge• Do not expose the EP (electronic printing) cartridge to direct

Replacing the EP CartridgeChapter 6: Replacing Consumables ❖ 6-33Remove the new EP cartridge from its wrapper.4Gently shake the EP cartridge several t

DocuPrint N17 and N17b Models1-2 ❖ DocuPrint N17/N17b User GuideDocuPrint N17and N17bModelsThis book is for use with both the Xerox DocuPrint N17 and

Replacing the EP Cartridge6-4 ❖ DocuPrint N17/N17b User Guide6Insert the EP cartridge into the guide channels marked by the arrows inside the front co

Replacing the Fuser Cartridge/BTRChapter 6: Replacing Consumables ❖ 6-5Replacing theFuser Cartridge/BTR• The fuser area is extremely hot. Turn the pri

Replacing the Fuser Cartridge/BTR6-6 ❖ DocuPrint N17/N17b User Guide4Remove the Duplex Module by pushing the green lock buttons on either side of it.5

Replacing the Fuser Cartridge/BTRChapter 6: Replacing Consumables ❖ 6-77Slide the new fuser cartridge into the printer.8Secure the fuser cartridge by

Replacing the Fuser Cartridge/BTR6-8 ❖ DocuPrint N17/N17b User Guide10Make sure the green side-locks at both ends click into position. Then close the

Replacing the Fuser Cartridge/BTRChapter 6: Replacing Consumables ❖ 6-913Use the BTR removal tool to release the right side of the BTR.14Lift the BTR

Replacing the Fuser Cartridge/BTR6-10 ❖ DocuPrint N17/N17b User Guide16Pull the tab to remove the BTR’s protective covering.17Re-insert the EP cartrid

Chapter 7: Troubleshooting ❖ 7-1TroubleshootingChapter7Diagnostic Message Display ... 7-2Printer Operation Prob

Diagnostic Message Display7-2 ❖ DocuPrint N17/N17b User GuideDiagnosticMessage DisplayChapter 6 of the DocuPrint N17 System Administrator Guide contai

Printer Operation ProblemsChapter 7: Troubleshooting ❖ 7-3PrinterOperationProblemsConsult Table 7.1 for corrective actions when the printer will not p

User Documentation RoadmapChapter 1: Getting Started ❖ 1-3UserDocumentationRoadmapYour DocuPrint N17 printer is packaged with documentation in both pr

Printer Operation Problems7-4 ❖ DocuPrint N17/N17b User GuideA printed page does not look like it should.1. Make certain that the software application

Printer Operation ProblemsChapter 7: Troubleshooting ❖ 7-5PostScript commands are printed instead of the PostScript job.1. Make certain that the softw

Printer Operation Problems7-6 ❖ DocuPrint N17/N17b User GuideA PostScript or PCL job fails to print.1. Check that you are using a DocuPrint N17 PostSc

Chapter 8: References ❖ 8-1ReferencesChapter8

Further References8-2 ❖ DocuPrint N17/N17b User GuideFurtherReferencesIf you need further information over and above what is contained in this Guide,

Further ReferencesChapter 8: References ❖ 8-3• DocuPrint N17 Unique Printer CommandsAppendix F of the DocuPrint N17 System Administrator Guide• DocuPr

8-4 ❖ DocuPrint N17/N17b User Guide

Appendix A: CE Declaration ❖ A-1CE DeclarationAppendix AThis Appendix contains the “CE Declaration” which only applies to European Countries.

CE DeclarationA-2 ❖ DocuPrint N17/N17b User Guide

CE DeclarationAppendix A: CE Declaration ❖ A-3