The Xerox DocuPrint C15Color Inkjet PrinterUser GuideVersion 1.0
Maintenance Safety 4 ❖ DocuPrint C15 Color Inkjet Printer User GuideMaintenance Safety• Do not attempt any maintenance procedure that is not specifica
Operational Safety Safety Notes ❖ 5Operational SafetyYour Xerox printer and supplies were designed and tested to meet strict safety requirements. Th
Operational Safety 6 ❖ DocuPrint C15 Color Inkjet Printer User Guide• Do not place the printer near a heat source or in direct sunlight.• Do not place
Chapter 1: Getting to Know Your Printer ❖ 1-1Getting to Know Your Printer Chapter1Introduction ...
Introduction1-2 ❖ DocuPrint C15 Color Inkjet Printer User GuideIntroductionIn this chapter, you will become familiar with the features of your printer
Printer FeaturesChapter 1: Getting to Know Your Printer ❖ 1-3Printer FeaturesYour DocuPrint C15 has many features that will help you achieve the print
Printer Features1-4 ❖ DocuPrint C15 Color Inkjet Printer User GuideResolutions withSelected MediaTable 1.1 lists resolution for selected media dependi
Printer FeaturesChapter 1: Getting to Know Your Printer ❖ 1-5Character SetsThe following table lists the supported character sets for the DocuPrint C1
Printer Features1-6 ❖ DocuPrint C15 Color Inkjet Printer User GuideConnectivityThe DocuPrint C15 comes with a Centronics parallel port that accepts a
Printer ComponentsChapter 1: Getting to Know Your Printer ❖ 1-7Printer ComponentsThe major components of the DocuPrint C15 are indicated in Figure 1.1
Copyright © 1999 Xerox Corporation. All Rights Reserved.Copyright protection claimed includes all forms of matters of copyrightable materials and info
DocuPrint Documentation1-8 ❖ DocuPrint C15 Color Inkjet Printer User GuideDocuPrint DocumentationPrinterDocumentationYour DocuPrint C15 was packaged w
Chapter 2: Loading Print Media ❖ 2-1Loading Print Media Chapter2Printer Capacity ... 2-3Ma
Loading Print Media2-2 ❖ DocuPrint C15 Color Inkjet Printer User GuidePhotographic Paper ... 2-16Tr
Printer CapacityChapter 2: Loading Print Media ❖ 2-3Printer CapacityThis chapter will help you understand what kinds of media you can use with the Doc
Recommended Media2-4 ❖ DocuPrint C15 Color Inkjet Printer User GuideRecommended MediaThe C15 supports printing on:• Plain paper• Transparencies• High
Recommended MediaChapter 2: Loading Print Media ❖ 2-5Media SizesTable 2.1 lists the media sizes acceptable to the printer.The printer cannot detect th
Recommended Media2-6 ❖ DocuPrint C15 Color Inkjet Printer User GuideEnvelope B5 176 x 125mmEnvelope Com #10 4.13 x 9.5”Envelope C5 162.1 x 228.9mmEnve
Loading MediaChapter 2: Loading Print Media ❖ 2-7Loading Media You can insert media in stacks of up to 150 sheets (20 lb/75 g/m2) through the Main Tra
Loading the Main Tray2-8 ❖ DocuPrint C15 Color Inkjet Printer User GuideLoading the Main TrayThis section includes instructions for loading paper into
Loading the Main TrayChapter 2: Loading Print Media ❖ 2-93Place a stack of paper in the tray with the print side down and the top edge going in first.
Contents iContents ❖ TOC-1Safety Notes ... 1Note, Caution and Warning Symbols...
Loading the Main Tray2-10 ❖ DocuPrint C15 Color Inkjet Printer User GuideLoading Envelopes orSmall Format Media1Lift the Auxiliary Tray.2Flip up the S
Loading the Main TrayChapter 2: Loading Print Media ❖ 2-114Place a stack of envelopes in the tray. Envelopes must be inserted with their short side as
Loading the Auxiliary Tray2-12 ❖ DocuPrint C15 Color Inkjet Printer User GuideLoading the Auxiliary TrayThe following figures illustrate how to load d
Loading Single SheetsChapter 2: Loading Print Media ❖ 2-13Loading Single SheetsThis illustration demonstrates the loading positions for feeding a sing
Media Selection Tips2-14 ❖ DocuPrint C15 Color Inkjet Printer User GuideMedia Selection TipsThe following media tips can affect the productivity of yo
Media Selection TipsChapter 2: Loading Print Media ❖ 2-15• When using user-defined, non-standard size paper, remember to select the appropriate paper
Media Selection Tips2-16 ❖ DocuPrint C15 Color Inkjet Printer User GuidePhotographic PaperPhotographic paper has a glossy coating and gives a professi
Chapter 3: Printing ❖ 3-1Printing Chapter3Printer Driver Settings ... 3-2Driver Features ...
Printer Driver Settings3-2 ❖ DocuPrint C15 Color Inkjet Printer User GuidePrinter Driver SettingsAlways make sure that you select the Paper source, Pa
Printer Driver SettingsChapter 3: Printing ❖ 3-3Image settings Provides settings for printing the job.•Intelligent Color: The printer analyzes the doc
TOC-2 ❖ Xerox DocuPrint C15 Color Inkjet Printer User GuideDocuPrint C15 Printer CD...1-8 Chapter 2Loadi
Printer Driver Settings3-4 ❖ DocuPrint C15 Color Inkjet Printer User GuidePaper sourceDisplays a pull-down list for selecting the paper input source.
Operator Panel FeaturesChapter 3: Printing ❖ 3-5Operator Panel FeaturesFigure 3.1 shows the DocuPrint C15 Operator Panel.Figure 3.1 DocuPrint C15 Oper
Printer Buttons3-6 ❖ DocuPrint C15 Color Inkjet Printer User GuidePrinter ButtonsThe operation of the Power and Resume buttons depend on the printer’s
Printer ButtonsChapter 3: Printing ❖ 3-7Special FunctionsTable 3.3 describes printer maintenance and printing of demonstration and test pages.Table 3.
Printer Buttons3-8 ❖ DocuPrint C15 Color Inkjet Printer User GuideIndicator LightThe indicator light signals different printer conditions. Table 3.4 l
Printer ButtonsChapter 3: Printing ❖ 3-9Flashing rapidlyCheck for the following conditions and perform the appropriate corrective action:• If the prin
Instructions on the Printer3-10 ❖ DocuPrint C15 Color Inkjet Printer User GuideInstructions on the PrinterThe DocuPrint C15 has two instruction templa
Chapter 4: Maintaining the Printer ❖ 4-1Maintaining the Printer Chapter4Print Cartridge Care and Precautions ... 4-2Removin
Print Cartridge Care and Precautions4-2 ❖ DocuPrint C15 Color Inkjet Printer User GuidePrint Cartridge Care and PrecautionsFollow these procedures for
Removing and Replacing Print CartridgesChapter 4: Maintaining the Printer ❖ 4-3Removing and Replacing Print CartridgesYou should remove a print cartri
Contents ❖ TOC-3Basic Functions...3-6Special Functions...
Removing and Replacing Print Cartridges4-4 ❖ DocuPrint C15 Color Inkjet Printer User Guide2To move the cartridge carrier into position:• Press and hol
Removing and Replacing Print CartridgesChapter 4: Maintaining the Printer ❖ 4-55Open the package containing the same type of cartridge you are replaci
Removing and Replacing Print Cartridges4-6 ❖ DocuPrint C15 Color Inkjet Printer User GuideIf you have problems inserting the print cartridge:• Make su
Cleaning Print CartridgesChapter 4: Maintaining the Printer ❖ 4-7Cleaning Print CartridgesPrint cartridges are cleaned automatically at regular interv
Cleaning Print Cartridges4-8 ❖ DocuPrint C15 Color Inkjet Printer User Guide3Clean the electrical contacts both on the print cartridge and in the cart
Cleaning Print CartridgesChapter 4: Maintaining the Printer ❖ 4-9If there is still no improvement in the print quality, try cleaning the print cartrid
Cleaning Print Cartridges4-10 ❖ DocuPrint C15 Color Inkjet Printer User Guide4Holding the print cartridge with the nozzles facing downwards, blot it a
Chapter 5: Troubleshooting ❖ 5-1Troubleshooting Chapter5Introduction ... 5-2Error Co
Introduction5-2 ❖ DocuPrint C15 Color Inkjet Printer User GuideIntroductionYour printer is designed to require only minimum maintenance. However, freq
Printer ProblemsChapter 5: Troubleshooting ❖ 5-3Printer ProblemsSometimes printer problems are very simple to solve. When you have a problem, make sur
TOC-4 ❖ Xerox DocuPrint C15 Color Inkjet Printer User Guide
Printer Problems5-4 ❖ DocuPrint C15 Color Inkjet Printer User GuidePrinter OperationProblemsSee Table 5.1 for corrective actions when the printer will
Printer ProblemsChapter 5: Troubleshooting ❖ 5-5No printer reaction.When you press POWER, the print cartridge carriage does not move.1.Check that the
Printer Problems5-6 ❖ DocuPrint C15 Color Inkjet Printer User GuidePrinter is not powered.No power supply (The Indicator Light is not lit.)1.Check tha
Printer ProblemsChapter 5: Troubleshooting ❖ 5-7Test Page or Demo Page did not print.1.Press POWER to switch the printer off, wait a few seconds and t
Printer Problems5-8 ❖ DocuPrint C15 Color Inkjet Printer User GuidePrint CartridgeAlignmentWhenever you insert or replace a print cartridge, you must
Printer ProblemsChapter 5: Troubleshooting ❖ 5-9Windows NT 4.0To align print cartridges under Windows NT 4.0: Windows 3.1xTo align print cartridges un
Printer Problems5-10 ❖ DocuPrint C15 Color Inkjet Printer User GuideAlignment ProcedureNotes1. This operation takes about 3 minutes and requires at le
Appendix A: Printer Specifications ❖ A-1Printer Specifications Appendix A
Printer SpecificationsA-2 ❖ DocuPrint C15 Color Inkjet Printer User GuideTable A.1 DocuPrint C15 FeaturesFeature DescriptionPhysicalDimensions:• Heigh
Printer SpecificationsAppendix A: Printer Specifications ❖ A-3Print addressibilityUp to 1200 x 1200 dpiMaximum print speed/pages per minute (ppm)10 pp
Safety Notes❖ 1Safety NotesThe Xerox DocuPrint C15 Color Inkjet Printer and its recommended consumable supplies have been designed and tested to me
Printer SpecificationsA-4 ❖ DocuPrint C15 Color Inkjet Printer User GuidePaper outputUp to 60 printed sheets of paper, 20 lb (75 g/m2)Media sizesLegal
Appendix B: Notices and Certifications ❖ B-1Notices and CertificationsAppendix B
Electronic Emission NoticesB-2 ❖ DocuPrint C15 Color Inkjet Printer User GuideElectronic Emission Notices Without an ExternalEthernet AdapterInstalled
Electronic Emission NoticesAppendix B: Notices and Certifications ❖ B-3If this equipment does cause harmful interference to radio or television recept
Electronic Emission NoticesB-4❖DocuPrint C15 Color Inkjet Printer User GuideIndustry Canada Compliance StatementThis Class B digital apparatus meets a
Electronic Emission NoticesAppendix B: Notices and Certifications ❖ B-5With an ExternalEthernet AdapterInstalledFederal Communications Commission (FCC
Electronic Emission NoticesB-6❖DocuPrint C15 Color Inkjet Printer User GuideIndustry Canada Compliance StatementThis Class A digital apparatus meets a
Electronic Emission NoticesAppendix B: Notices and Certifications ❖ B-7The United Kingdom Telecommunications Act 1984 This apparatus is approved under
Electronic Emission NoticesB-8 ❖ DocuPrint C15 Color Inkjet Printer User GuideEnergy StarThe EPA ENERGY STAR Computers program is a partnership effort
Index IXXerox DocuPrint C15 Color Inkjet Printer User GuideAActivate Dry Delay Time•2-15Automatic feed setting•2-7Auxiliary TrayCapacity•2-3,2-7Envelo
Note, Caution and Warning Symbols 2 ❖ DocuPrint C15 Color Inkjet Printer User GuideNote, Caution and Warning SymbolsThroughout this User Guide and the
FXerox DocuPrint C15 Color Inkjet Printer User GuideFFast Quality•1-4Fast/Save Ink•3-3Feed RollersCleaning•3-7Feed sequenceAutomatic setting•2-7Manual
PXerox DocuPrint C15 Color Inkjet Printer User GuideOutputDriver setting•3-2Output TrayCapacity•2-3PPaper Feed RollersCleaning•3-7Paper sizeDriver set
RXerox DocuPrint C15 Color Inkjet Printer User GuideRRecommended mediaMedia weights•2-4Removing and replacing print cartridges•4-3➝4-6Resident font•1-
Electrical Safety Safety Notes ❖ 3Electrical Safety• Use the power cord supplied with your DocuPrint C15 printer.• Do not place the printer where pe
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